John Leonard
Medford,MA
Summary
Seasoned professional offering solid background building and leading successful restaurant teams handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in various situations. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Front of House
Legal on the Mystic
08.2016 - 12.2016
- Executed proficient phone and verbal communication skills with customers
Server
Legal on the Mystic
08.2016 - 01.2019
- Balanced multiple tasks based on priority, ensured all customers were satisfied
Bartender
Legal on the Mystic
07.2018 - 09.2020
- Creating a friendly, social environment for customers, while balancing server and bartender duties
Restaurant Manager
Legal Seafoods, Somerville, Harborside, Long Wharf
11.2020 - 10.2023
- Balance flow of daily shift, ensure ambiance is right for the current crowd, engage with every guest to enter whether a customer or not, Conduct hiring and interview steps to freshen up the crew, expedite dishes from the kitchen
Assistant General Manager
Legal Seafoods -Long Wharf
11.2023 - Current
- Conducting liquor and non-alcoholics inventory and ensuring effective variance control.
- Conducted regular staff meetings to promote communication and alignment.
- Developed good habits and fostered a healthy, competitive culture
- Coordinated with other locations to ensure coverage and facilitate product transfers
- Utilized HR platforms effectively for maintaining workplace safety
- Implemented effective strategies for ensuring pest control and food safety regulations.
- Ensured accuracy through weekly reviews and audits of cash intake and deposits
- Aided in managing payroll operations
Education
High School Diploma -
Minuteman Technical High School
Lexington, MA01.2015
Skills
- Windows XP
- Vista
- 7
- 10
- 11
- MacOS
- Mobile (iOS, Android)
- Office 365
- Nord VPN Service
- Google Products (Cloud, Mobile, OS)
- Micros POS( Front and Back end)
- Toast POS (Front End)
- Aloha POS
- Compeat Advantage Inventory Management
- Service Channel
- Helpdesk
- English
- Practical Restaurant Spanish
Relevant Certificates
- Servsafe Food Handler
- Servsafe Alcohol Service
- Massachusetts Certified Allergen Training
- Boston Crowd Manager Certificate
Volunteer Experience
Gifts to Give, New Bedford, MA, 09/2015, 05/2016, Work in an industrial warehouse sorting donations based on usability and item type.
References
Available Upon Request
Timeline
Assistant General Manager
Legal Seafoods -Long Wharf
11.2023 - Current
Restaurant Manager
Legal Seafoods, Somerville, Harborside, Long Wharf
11.2020 - 10.2023
Bartender
Legal on the Mystic
07.2018 - 09.2020
Front of House
Legal on the Mystic
08.2016 - 12.2016
Server
Legal on the Mystic
08.2016 - 01.2019
High School Diploma -
Minuteman Technical High School