JOHN LEONARD
Sioux Falls,SD
Summary
Seasoned cable technician with more than 25 years in cabling infrastructure installation. Successful in deadline-driven environments.
Overview
44
44
years of professional experience
Work History
Underground Utility Locator
Summit Utility Contractors
Sioux Falls, SD
03.2020 - 05.2024
- Conducted thorough underground utility surveys to identify and mark locations accurately.
- Utilized advanced locating equipment to ensure precise detection of utilities before excavation.
- Collaborated with construction teams to provide real-time updates on utility locations during projects.
- Trained junior staff on best practices for utility locating and safety protocols.
Utility Locator
USIC Locating Services Inc.
Sioux Falls, SD
07.2019 - 01.2020
- Located and determined depths of underground facilities and lines using locating and [Type] equipment.
- Completed all assigned underground deployment projects against strict deadlines.
- Used all tools, equipment and vehicles in safe and efficient manner to avoid injuries and mishaps.
- Located and determined depths of underground facilities and lines using prints and locating equipment.
- Prepared for underground utilities in all types of weather conditions and notified contractors of appropriate personnel.
- Answered normal and after-hours service calls.
Utility Locator
Midco
Sioux Falls, SD
05.2003 - 07.2019
- Used all tools, equipment and vehicles in safe and efficient manner to avoid injuries and mishaps.
- Located and determined depths of underground facilities and lines using prints and locating equipment.
- Prepared for underground utilities in all types of weather conditions and notified contractors of appropriate personnel.
- Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
- Trained employees on knowbe, print use and locating equipment, providing mentorship and assistance during training.
- Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
- Answered normal and after-hours service calls.
Technical Support
Gateway
Sioux Falls, SD
04.2001 - 04.2003
- Assisted end-users with software and hardware troubleshooting to determine causes of system malfunction.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Communicated with customers to identify and resolve customer situations, applying technical support techniques and positive customer support.
- Installed replacement parts and performed system updates, assisting with troubleshooting steps and documentation.
- Explained technical language details in easy-to-understand terms to individuals from all walks of life.
Service Technician 2
Charter Communications
Eau Claire, WI
02.1999 - 03.2001
- Dismantled equipment to access, remove and replace defective parts to maintain operability.
- Provided information to customers regarding repair or service options.
- Tracked all changes and actions in computer-based documentation system.
- Mentored new employees on equipment operation and maintenance.
- Demonstrated in-depth understanding of company policies and products.
- Assigned vehicles according to predetermined checklist of fluids, belts, leaks and other system components.
- Adhered to all company and OSHA-defined protocols for workplace safety.
- Assessed and identified issues and quickly resolved to restore functionality.
- Gained extensive knowledge and expertise through research and repair experience.
Industrial Maintenance Mechanic
Menard Inc.
Eau Claire, WI
04.1997 - 02.1999
- Diagnosed malfunctioning equipment to identify malfunctions and complete repairs using specialized tools.
- Diagnosed and repaired mechanical machinery issues.
- Dismantled equipment to access, remove and replace defective parts to maintain operability.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Fixed building systems and structural components using professional finishes.
Installation Technician
Insight Technologies
Phoenix, AZ
03.1995 - 04.1997
- Completed all assigned underground deployment projects against strict deadlines.
- Used all tools, equipment and vehicles in safe and efficient manner to avoid injuries and mishaps.
- Located and determined depths of underground facilities and lines using prints and locating equipment.
- Prepared for underground utilities in all types of weather conditions and notified contractors of appropriate personnel.
- Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
Service Technician
Delta Airlines
Phoenix, AZ
06.1992 - 06.1993
- Performed in-depth inspections and repairs on high-quality aircraft to exceed expectations of service.
- Adhered to all company and OSHA-defined protocols for workplace safety.
- Delivered exceptional service to each customer by answering questions and responding quickly to concerns.
- Surveyed job sites to identify best positioning and locations for equipment.
- Completed systems and controls testing to optimize performance.
- Submitted reports to management each month to determine efficiency and proper functionality.
- Operated heavy machinery with extreme care and caution, following specific employer guidelines for safety.
Enlisted Soldier
US Army
03.1980 - 06.1986
- Army
Education
GED - army
US Army
Fort Ord, CASkills
- Safe machinery operation
- Maintenance and repair
- Diagnosing issues
- Configuring devices
- Maintaining components
- Safety awareness
- Installing equipment
- Industry regulations
- Writing reports
- Excellent problem solving skills
Timeline
Underground Utility Locator
Summit Utility Contractors
03.2020 - 05.2024
Utility Locator
USIC Locating Services Inc.
07.2019 - 01.2020
Utility Locator
Midco
05.2003 - 07.2019
Technical Support
Gateway
04.2001 - 04.2003
Service Technician 2
Charter Communications
02.1999 - 03.2001
Industrial Maintenance Mechanic
Menard Inc.
04.1997 - 02.1999
Installation Technician
Insight Technologies
03.1995 - 04.1997
Service Technician
Delta Airlines
06.1992 - 06.1993
Enlisted Soldier
US Army
03.1980 - 06.1986
GED - army
US Army