Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
General Manager
Moduline Aluminum Cabinets
09.2020 - 12.2023
Negotiated pricing and terms with 100's of vendors to secure best value for company to reduce cost
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures
Coordinated with marketing and digital marketing companies to confirm websites are user-friendly, visually appealing and optimized for SEO. Working understanding of Google Analytics.
Oversaw daily operational performance of 6-8 sales and marketing teams members.
Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods
Experienced in LTL, Truckload and 3PL
Developed and maintained relationships with customers and suppliers through account development.
Analyzed market and delivery systems to assess present and future materials availability
Used ECI JobBOSS² to authorize and monitor purchase orders and consumables
Facilitated manual and digital applicant tracking techniques, collaborating with hiring personnel on fair and effective hiring practices.
Operations Coordinator
Moduline Aluminum Cabinets
12.2017 - 09.2020
Coordinated inbound and outbound freight, as well as negotiation of freight rates with Local and national LTL freight companies.
Implemented and open line of communication between production and sales to better communicate ongoing needs of customers to manufacturing,
Coordinate with the marketing team to attend industry sponsored trade shows including marketing plan development, logistics, show planning and customer interaction.
Oversaw day-to-day operations of teams across several departments.
Motivated and trained employees to maximize team productivity.
Sales Executive
Moduline Aluminum Cabinets
02.2013 - 03.2017
Identifying advantages and comparing products to competitive offerings
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Developed relationships with government contractors, municipalities and multinational corporations including but not limited to NASA, John Deere and Lockheed Martin.
Secured multiple contracts including multi-million dollar contracts; setting company records in the process.
Promote/sell/secure orders from existing and prospective customers through a consultative sales approach
Maintain company's contact management database to track existing and prospective customers, through ECI JobBOSS²
Analysis of territories and markets for potential and determine value of existing and prospective customers.
Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Operations Manager
American Motor Works
03.2017 - 12.2017
Coordinate daily shop activities including scheduling, purchasing and employee training.
Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
Daily oversight of 4 technicians, including reviews, job tracking and human resources and scheduled employees for shifts, taking into account customer traffic and employee strengths.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
Bachelor of Science (B.S.) - Business Administration and Management, General
Bridgewater State College
Bridgewater, Ma
05.2010
College Preparatory -
Boston College High School
Dorchester, Ma
05.2005
Skills
Business Development and Planning
Procurement and cost management
Business Administration
Sales Expertise
Cost Management
Project Management
Staff Development
Customer Service
Microsoft Office Suite
Supply Chain Management
Vendor Sourcing
Business Development
Timeline
General Manager
Moduline Aluminum Cabinets
09.2020 - 12.2023
Operations Coordinator
Moduline Aluminum Cabinets
12.2017 - 09.2020
Operations Manager
American Motor Works
03.2017 - 12.2017
Sales Executive
Moduline Aluminum Cabinets
02.2013 - 03.2017
Bachelor of Science (B.S.) - Business Administration and Management, General
Bridgewater State College
College Preparatory -
Boston College High School
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