Summary
Overview
Work History
Education
Skills
Timeline
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John Leverich

Yuma,AZ

Summary

Dynamic Operations Manager with a proven track record at FedEx, excelling in route optimization and employee training. Spearheaded a delivery system that significantly reduced missed packages, enhancing operational efficiency. Adept at vehicle maintenance and safety inspections, fostering a culture of excellence and accountability among team members. Committed to safety, efficiency, and cleanliness in the workplace. Consistently dedicated to learning new skills and accepting tasks of increased perplexity. Dedicated Hospital Corpsman aiming to apply 20+ years of military experience for a team or organization that will provide a challenging and demanding role. Highly skilled in providing primary, preventive, and emergent care to individuals in a wide range of clinical settings. Supervise all enlisted personnel in the Command, and ensure all daily operations are executed according to schedule. Ensure all students complete training as set forth in the curriculum. Manage the Command's operating supply target.

Overview

22
22
years of professional experience

Work History

Operations Manager

FedEx
Moses Lake, WA
11.2024 - Current
  • Solely managed 25+ couriers in a diverse geographic setting encompassing two remote express stations that cover the middle Northwest area of Washington to the Canadian border.
  • Recovered two stations from an eight month deficit of onsite management, re-establishing vital relationships and communication to Spokane, Seattle, Pasco, Wenatchee, and Yakima stations both express and ground.
  • Developed and implemented a new delivery system to provide clear delivery for routes with 400+ packages through the use of a multi-package scan into bags, minimizing or completely stopping the number of packages being missed at the point of delivery.
  • Managed 30 vehicle assets to ensure operational effectiveness through regular maintenance and vehicle repairs, per company policy and timelines.
  • Responsible for all station amentities including contracted cleaning, vehicle maintenance, station supplies, employee uniforms, morale necessities, heating and cooling maintenance, digital network maintenance, security system arming and maintenance.
  • Completed seven daily package reports for Priority overnight, Standard Overnight, First overnight, bulk shipments, and provided details to undelivered, delayed, or unattempted packages.
  • Submitted daily route plans for 22 routes to dispatch establishing vital communications for the couriers to ensure proper assignment of pickups, traffic difficulties, to provide assistance with delivery directions, or in the event of stranded couriers/vehicles.
  • Provided employee feedback, counselings, recognitions, records maintenance, driver's license tracking, DOT/Non-DOT physical exam tracking.
  • Conducted courier check rides, tracked and ensured all employee training was current and created a daily schedule for the couriers follow to establish their routes everyday.
  • Reviewed courier driving habits and tendencies, provided knowledge on how to better their driving skills to increase their daily performance score.
  • Tracked and reviewed employee timecards daily and weekly for proper timekeeping and corrections to avoid any hours of service violations.
  • Conducted weekly, monthly, and quarterly safety inspections including safe station operations, fire and safety, station maintenance, vehicle maintenance, ventilation, stormwater, and environmental checks.

Material Handler

FedEx
San Diego, CA
10.2023 - 11.2024

Supervised the download side of the sort facility to ensure timely completion for 22 shuttles and 15-30 shipment containers daily
Responsible for transporting shipment containers to and from the sort facility, to and from cargo planes and freight tractor trailers.

Certified in operating Tug trucks and dollies, operating the Commander 30 loader, Commander 15 loader, belt feeder, and other ground support equipment (GSE).
Certified to perform B-767 aircraft loading and unloading of Unit Load Devices (ULD).
Currently training for the role of Flight Captain during aircraft loading operations to ensure ULD accuracy and positioning.
Trained to Marshall airplanes into the gates and ensuring proper positioning for refueling, unloading, and downtime.
Trained to create and disperse ULD identification tags to ensure proper destination and load weight for outgoing flights.
Attached identifying tags to containers to mark with identifying shipping information.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Packed items into appropriate containers for shipment.
Used hand-held scanners and physical logs to accurately track item movements.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Monitored sort area to identify missing items, spills and unusual activity, complying with safety procedures.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Operated equipment while observing standard safety procedures.
Utilized pallet jacks and other equipment to move materials.

Helped train new employees in safe practices on the sort, truck deck, and ramp procedures.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.

Increased productivity, utilizing GSE and other material handling equipment effectively.

Maintained clean, orderly work environment free of hazards.

Chief Hospital Corpsman

US Navy
Miramar, CA
01.2003 - 10.2023

Rendered emergency medical treatment and administered immunization programs.
Rated job performance for more than 300 subordinates providing timely and effective feedback.

Delivered comprehensive briefings to senior leadership on department progress, challenges faced, and proposed solutions.
Administered medical care for range of conditions and basic health concerns.

Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
Managed department resources for optimal use, resulting in enhanced operational efficiency. Coordinated and executed transport of sick and injured patients.

Trained in conflict resolution among subordinates, equals and superiors.
Provided leadership, delegation and exceptional medical service in high-pressure situations. Provided guidance on career development opportunities for subordinates, contributing to their professional advancement.

Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.

Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes.
Implemented quality assurance measures to maintain high standards of work output across the department.
Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
Kept up with continuing education requirements to maintain certification.
Assisted thousands of Marines in returning to full duty, cutting downtime and expenses.
Provided hundreds of individual evaluations based on fitness and combat readiness in compliance with command and mission requirements in order to achieve optimal readiness.
Learned new techniques to better serve patients' needs.
Maintained treatment records and reports and cared for over 300 injured and sick individuals per week.
Cultivated strong relationships with local healthcare providers, facilitating seamless referral processes for specialized care services.
Contributed to mission success by delivering high-quality field medical support during deployments.
Expedited diagnosis by skillfully performing laboratory tests and accurately interpreting results. Educated patients on preventative healthcare measures, contributing to overall community wellbeing.
Administered vaccinations and medications for optimal patient health and disease prevention. Provided critical lifesaving interventions during emergencies, stabilizing patients until further assistance arrived.
Advised command on best practices for maintaining personnel health during extended operations or extreme environments.

Conducted comprehensive physical examinations to evaluate service members'' fitness for duty. Administered medications and treatments as prescribed by physicians.

Provided leadership, delegation, and exceptional medical service in high-pressure situations. Updated medical records in EMR system and double-checked data for accuracy.

Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition. Handled patient transfers from one medical facility to another.

Followed all safety protocols and took necessary precautions while providing care.
Maintained required level of proficiency in use of firearms.

Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.

Education

Bachelor of Science - Natural Sciences

Excelsior College
Albany, NY
06-2015

Skills

  • Route Optimization Expertise
  • Employee training
  • Safety inspections
  • Operational efficiency
  • Vehicle maintenance
  • Data analysis
  • Emergency medical care
  • Patient assessments
  • Medical documentation
  • Infection control
  • Equipment maintenance
  • Inventory management
  • Team leadership
  • Problem solving
  • Quality assurance
  • HIPAA compliance
  • Relationship building
  • IV insertion and maintenance
  • Basic life support
  • Phlebotomy expertise
  • Emergent care
  • Supply chain management
  • Customer service
  • Communication skills

Timeline

Operations Manager

FedEx
11.2024 - Current

Material Handler

FedEx
10.2023 - 11.2024

Chief Hospital Corpsman

US Navy
01.2003 - 10.2023

Bachelor of Science - Natural Sciences

Excelsior College
John Leverich