John Lewis
New Orleans,LA
Summary
Results-driven Program Manager with extensive experience in leading cross-functional teams to achieve project milestones. Proven expertise in strategic planning, process improvement, and stakeholder management, enhancing organizational efficiency and driving successful outcomes. Recognized for implementing innovative program strategies that elevate overall performance and productivity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Ethics Program Manager
Cybersecurity and Infrastructure Security Agency
New Orleans, LA
02.2023 - Current
- Leads and Manages the DHS ethics program for CISA's Office of the Chief Counsel (OCC), which covers compliance with financial disclosure, ethics training, and Stock Act requirements; Office of Government Ethics (OGE) and Inspector General (OIG) oversight audits, surveys and data calls; OGE mandated metrics tracking; and records management. Tracks operational requirements, including ensuring 100% compliance with financial disclosure filing and training, technical review of approximately 700 financial disclosure reports annually, overseeing a significant amount of data entry, and hard copy and electronic records filing, and extensive contacts with filers, supervisors, and managers. Responsible for electronic financial disclosure database operations, and help desk assistance to senior executives and equivalent filers, and CISA OCC legal staff. Conducts strategic planning for meeting operational goals. Supports ethics officials, or equivalent legal and/or subject matter experts. Leads the review of public and confidential financial disclosure reports; completes the initial review for technical compliance and identifies and resolves information to ensure that reports are complete, accurate, and in compliance with ethics rules. Provides technical assistance and training to employees regarding the financial disclosure process. Drafts educational and outreach information, drafts training materials, and conducts ethics training. Leads the development of plans, schedules, status reports, program reviews, adapts to changes, and proposes innovations, methods, or efficiencies to achieve program goals, requirements, and objectives. Reviews, advises on, and conducts complex analyses, evaluations, or investigations in support of program objectives.
Ensures program accomplishment, including oversight for hard copy and electronic records management. Works with stakeholders, providers, auditors, overseers, and employees to respond to information, support requests, and needs. Devises methods to capture, collect, and report on data and metrics. Plans and conducts a variety of authoritative, comprehensive, complex, and sensitive projects and studies that encompass the analysis and evaluation of the distribution of work among positions and organizations, and the appropriate staffing levels and skills mix; the potential benefits/uses of automation to improve the efficiency of administrative and program operations; the organization, methods, and procedures for providing state-of-the-art administrative support systems such as directives and document control; and business and management practices for application to agency programs or operations; administrative program policies, regulations, goals, and objectives; management evaluation plans, procedures, and methodology; and/or employee/organizational efficiency and productivity, including work methods and administrative control systems such as those designed to prevent waste, fraud, loss, unauthorized use, or misappropriation of assets. Plans and performs extensive management surveys to determine compliance with agency regulations, procedures, and sound management practices. Reviews administrative audit and investigative reports to determine appropriate changes or corrective actions required, and/or analyzes and evaluates proposed changes in mission, operating procedures, and delegations of authority. Prepares and presents authoritative findings and recommendations to resolve complex management issues, problems, and conflicts. Serves as an expert analyst in the assessment and improvement of program effectiveness, or the improvement of complex management processes and systems. Performs long-range planning and analysis of new, substantive agency programs where precedents are scarce or nonexistent. Works with top management to develop long-range management plans for efficient and effective program implementation and administration. Applies a wide range of qualitative and quantitative methods for the assessment and improvement of complex short- and long-range goals of the organization, developing detailed plans for implementing them. Recommends changes in objectives, or emphasis, in functions under the organization's purview.
Assists in determining the need for written policies and procedures, overseeing the development of policies and procedures, and reviewing and recommending approval upon completion. Reviews productivity in all areas, monitors problem areas, and oversees the implementation of solutions to problems.
Employs excellent communication and decision-making skills in the execution of high-level organizational management duties.
Qualified as a Federal Internal Coach through the Office of Personnel Management (OPM), Federal Internal Coach Training Program (FICTP). I served as a professional coach for the NOAA Leadership Competency Development Program (LCDP), and for the NOAA and Federal Coaching Network.
Supervisory Resource Managenement Chief
National Data Buoy Center
Stennis Space Center, MS
11.2017 - 02.2023
- Oversaw program and project management services to branches in the NDBC for current year planning, programming, contract oversight, procurement, financial management, personnel, public affairs, safety, property, equipment, and facilities management. Responsible for managing the branch's activities to accomplish a broad range of objectives, and provide an interface with all NDBC branches on activities relevant to all current project schedules, work scopes, resources, and program plans. Interprets NDBC organizational goals and assesses the accomplishment in the most economical and efficient manner, and follows the precepts of sound management. Manages, mentors, and coaches a diverse team of Management and Program Analysts, Program Support Assistants, and Logistics and Budget Specialists, ranging from GS-7 to GS-13. Provides professional counseling, guidance, and feedback to assist staff in overcoming professional challenges and achieving their personal and professional goals.
Analyzes organizational internal controls, performance measures, and makes recommendations for improvements. Supervises the NDBC financial management, procurement, Human Resources liaison, property, and logistics groups. Interprets NOAA/DOC directives and policies, develops local policies, and ensures compliance. Maintains a working interface between NDBC and NASA Stennis Space Center authorities regarding the acquisition and use of facilities and services provided by NASA. Commands an in-depth knowledge of government program management and analysis. Exercises executive-level judgment to ensure that programs are appropriately and effectively executed.
Reviews policies, identifies existing and potential issues, and suggests solutions or alternatives to existing procedures that may contribute to those issues. Possesses extensive oral and written communication skills, as well as the advanced interpersonal relationship and customer service skills necessary to manage day-to-day business and training operations, and to effectively process complex inquiries that span multiple programs. Significant experience with customer relationship software, Human Resources Information Systems (HRIS), Microsoft Office (Word, Excel, PowerPoint, Outlook, Access), Google Workspace (Google Docs, Sheets, Mail, Contacts, Slides, and Forms), and numerous other databases, record systems, and information systems necessary to pull, review, analyze, and interpret record data, prepare reports, and communicate effectively. Qualified as a Federal Internal Coach through the Office of Personnel Management (OPM), Federal Internal Coach Training Program (FICTP). Serves as a professional coach for the NOAA Leadership Competency Development Program (LCDP), and for the NOAA and Federal Coaching Network. Over 70 hours of professional coaching practice toward certification.
FAC-COR Level I certified. SHRM and HRCI Senior Professional in Human Resources certified.
Human Resources Director
SE LA Flood Protection Authority
New Orleans, LA
08.2016 - 11.2017
- Oversaw the management of a comprehensive human resources program for 300 employees. Responsibilities include staff supervision, staffing, compensation, employee benefits, employee training, HR policy development, and risk management.
- Develops organizational strategies and policies by identifying and researching human resources issues, contributing information, analysis, and recommendations to foster organizational strategic thinking and planning, and establishing human resources objectives in line with organizational objectives.
- Works closely with leadership to identify and analyze staffing needs. Develops strategies for talent acquisition and management.
- Manages drug testing program; ensures that drug screens are conducted in accordance with agency policy, state and federal requirements.
- Monitors agency position requirements and works with management to ensure that proper authorization, including budget approval, is secured prior to filling vacancies.
- Establishes, implements, and monitors managers’ internal controls to ensure HR functions are handled in accordance with Civil Service (CS) rules, state and federal laws, and agency policy.
- Evaluates agency turnover based on retirement eligibility to identify succession planning issues. Works with leadership to establish a succession plan and methods to capture institutional knowledge.
- Establishes and maintains an effective records management program. Prepares responses to public records requests at Executive Counsel direction. Ensures proper separation of public and confidential records.
Establishes procedures to ensure job descriptions are accurately developed and updated. Works with agency management to address organizational issues, ensuring that requirements are properly allocated. Provides guidance on reorganizations, reallocations, layoffs, layoff avoidance, and other business functions.
Evaluates recruiting/retention performance measures and makes recommendations for improvements.
Ensures positions have the proper FLSA designations and oversees overtime policies.
Coordinates with Finance on reporting of personnel actions to ensure timely payments for appointments, promotions, performance adjustments, leave payment upon separation, etc. and processing of discipline (suspensions, reductions in pay, etc.) Oversees Employee Recognition Policy. Assesses policy effectiveness and makes recommendations for addition of awards, policy revisions, etc.
- PERFORMANCE MANAGEMENT
Liaison to agency management on addressing employee performance and/or behavior issues.
Conducts investigations into issues/complaints. Recommends actions to address concerns.
Conducts employee surveys, etc., to determine employee concerns, needs, etc., and prepares reports to management, recommending solutions to issues identified.
Manages compliance with federal labor laws including the ADA, FMLA and EEO. Provides guidance and information on rights and responsibilities under these laws, including FMLA eligibility, reasonable accommodations and handling of complaints.
Manages agency Grievance Procedures, provides information and guidance to employees and management.
Assists Executive Counsel in gathering documents, records, etc., for pending lawsuits/appeals. Assists in the preparation of responses to EEOC.
Provides guidance on the FLSA to employees and managers.
- Benefits Management
Oversees benefits, including health, life, retirement, etc. Ensures benefit requirements are met for employee enrollment.
Manages annual open enrollment and coordinates with Finance to ensure appropriate premiums are deducted.
Serves as liaison with the Deferred Compensation Program.
Agency liaison on unemployment claims. - Oversees new employee onboarding and and all employee skill and certification programs.
Maintains records of training. Develops and presents training on labor laws, including FMLA, ADA, FLSA, and EEO. Develops and presents other training, including workplace violence, performance planning and review, and other agency policy training. Ensures that all training activities and employee participation are properly documented.
RISK MANAGEMENT: Oversees Risk Management staff to coordinate workers' compensation claims.
Provides training on safety and accident prevention or assists in same as required.
Ensures that accidents are properly reported. Works with risk management staff to identify safety concerns and develop methods to eliminate risks.
Administrative budgets, HR, and financial requirements.
Supports management by providing human resource advice, counsel and recommendations.
Monitors legislation that impacts human resource procedures and makes recommendations to the Executive Counsel to ensure compliance.
EMPLOYEE DEVELOPMENT: Mentors, coaches, and counsels staff to empower and enable the achievement of their personal and professional goals.
Commander, Navy Recruiting Region West
U.S. Navy Active Duty
Millington, TN
06.2014 - 08.2016
- Supervised the full range of talent acquisition and recruiting operations, workforce and human capital management, training and development, and organizational leadership for 13 subordinate units comprised of 3,000 personnel geographically dispersed across 550 offices in 23 states, Japan, and Guam.
Assisted the Commander, Navy Recruiting Command, in the recruitment of high-quality men and women for officer and enlisted programs in the Active Component (AC) and Reserve Component (RC) of the Navy. Provided oversight, leadership, training, change management guidelines, and solution development of the regional recruiting force to ensure mission attainment and adherence to ethical standards and prescribed operating procedures.
Developed, communicated, and enforced the Command's Vision and Mission statements, as well as all guiding policies and directives necessary to accomplish the assigned mission. Provided technical, administrative, and managerial direction and guidance in all areas of assigned responsibility. Oversaw adherence to all federal, DoD, and DoN regulations and policies, as well as the disposition of matters relating to the Uniform Code of Military Justice. Supervised the development, communication, and enforcement of policies relating to Employee Relations, Ethics, Command Managed Equal Opportunity (CMEO), Sexual Harassment, Fraternization, Resource Stewardship, Drug and Alcohol Program Advisor, Sexual Assault Victims Intervention program, Ombudsman program, Managers Internal Control program, Career Counselor programs, and Anti-Terrorism/Force Protection, as outlined in the Standard Organization and Regulations of the Navy (SORM). As a Federal Civilian Manager, I ensured the proper administration of over 100 Federal Civilian employees under the General Schedule (GS), including the assignment of duties, timekeeping, adherence to personnel policies and procedures, Equal Employment Opportunity (EEO), conflict resolution, mediation, and performance appraisals.
- Developed, implemented, and managed plans to recruit and select sufficient candidates of the proper quality to meet the recruiting goals prescribed by the Commander, Navy Recruiting Command, for all officer commissioning, officer candidate programs, and all programs leading to enlistment in the Navy.
- Maintained liaison with civilian, Navy-oriented organizations and individuals who agreed to support Navy Recruiting activities.
- Conducted program analysis of recruiting performance measures, external influences, demographic data, personnel research reports, and other essential information to implement innovative solution development across the business enterprise.
- Facilitated the submission of suggestions and process improvements from personnel that led to improved conflict resolution, mentoring, and mediation.
- Developed and executed complex frameworks for plans, policies, regulations, directives, and systems as directed by higher authority. Specifically, developed and executed strategic plans designed to guide change management and increase the efficiency and economy of administrative and personnel functions and operations; organized and focused the efforts of all employees assigned to the regional directorate and the national directorate, ensuring that all goals and objectives, both quantitative and qualitative, were met or exceeded. Provided leadership and motivation to all assigned personnel through effective communications, leadership development, mentorship, and training, thereby ensuring a high level of customer service to the community and potential applicants.
- Oversaw region-wide Navy Command Managed Equal Opportunity (CMEO) and Equal Employment Opportunity (EEO) Programs.
- Establishes and maintains strong relationships with various affinity groups, institutions, and organizations, such as colleges and universities, hospitals and medical facilities, government agencies, professional societies, and college accrediting agencies. Engages in day-to-day efforts to promote understanding of the Navy mission, and to create an atmosphere conducive to the attainment of quality recruits. - Exercised fiscal authority and controls for the region-wide budget per current directives, and reconciled approved funding levels with organizational requirements. Exercised overall responsibility for vehicle, plant, and personnel safety within the organization.
- Initiated and facilitated incremental process improvement programs by championing LEAN projects toward the attainment of the organization's mission, vision, and objectives.
- Measured, analyzed, and monitored daily recruiting production using automated systems and HR information systems to ensure that quality and quantity goals were met or exceeded.
- Provided specialized recruiting assistance (medical, nuclear, chaplain, etc.).
Education
Certificate in Human Resources Leadership - Human Resources Management
Naval Post Graduate School
Monterey, CA06-2008
Master of Arts - National Security Studies
Naval War College
Newport, RI05-2007
Bachelor of Science - Business Management
Virginia Tech
Blacksburg, VA05-1988
Some College (No Degree) - Master in Adult Education
Western Washington University
Bellingham, WASkills
- Program Management & Performance Analysis
- Organizational Leadership
- Human Resource Management
- Training Program Management
- Strategic Planning & Communications
- Budgeting & Resource Management
- Project Management
- Talent Management
- Compliance Management
Affiliations
- Sailing and Cooking
Languages
English
Professional
French
Limited
Spanish
Limited
Certification
- Graduate of the Federal Internal Coach Training Program. Certified and practicing as a professional coach for senior executives and employees in the federal government.
References
References available upon request.
Timeline
Ethics Program Manager
Cybersecurity and Infrastructure Security Agency
02.2023 - Current
Supervisory Resource Managenement Chief
National Data Buoy Center
11.2017 - 02.2023
Human Resources Director
SE LA Flood Protection Authority
08.2016 - 11.2017
Commander, Navy Recruiting Region West
U.S. Navy Active Duty
06.2014 - 08.2016
- Graduate of the Federal Internal Coach Training Program. Certified and practicing as a professional coach for senior executives and employees in the federal government.
Certificate in Human Resources Leadership - Human Resources Management
Naval Post Graduate School
Master of Arts - National Security Studies
Naval War College
Bachelor of Science - Business Management
Virginia Tech
Some College (No Degree) - Master in Adult Education
Western Washington University
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