Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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John Lindblad

BREWSTER,MA

Summary

Dynamic Parts Specialist with extensive expertise from Orleans Toyota, adept at ordering parts and stock control. Recognized for exceptional problem-solving skills and delivering outstanding customer service, consistently resolving complex inquiries and enhancing technician productivity. Proven ability to negotiate with suppliers and streamline warehouse operations for optimal efficiency.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Parts Specialist

Orleans Toyota
12.2009 - 02.2025
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.

Director Engineering and Operations

Late July Organic Snacks
12.2005 - 12.2008

Responsible for Daily operations for the facility, including all equipment maintenance as well as overseeing production demands and scheduling.

  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reported issues to higher management with great detail.

Plant Engineer

Cape Cod Potato Chip Co
06.1987 - 12.2005
  • Complied with applicable mechanical and electrical regulatory standards for [Type] plant operation.
  • Assisted in procurement strategies by providing input on vendor selection based on cost analysis and performance metrics.
  • Led root cause analysis efforts to identify recurring problems and develop long-term solutions.
  • Organized and managed maintenance staff to fulfill requirements via scheduling and delegation.
  • Streamlined workflow processes through effective communication with team members at all levels of the organization.
  • Optimized production rates by analyzing equipment performance and implementing necessary adjustments.
  • Evaluated new technology options for potential integration into existing processes, increasing efficiency while maintaining quality standards.
  • Conducted regular safety audits, ensuring a safe working environment for all personnel.
  • Enhanced plant efficiency by implementing process improvements and equipment upgrades.
  • Ensured regulatory compliance by staying up-to-date with industry guidelines and integrating them into plant operations as needed.
  • Developed preventive maintenance programs, reducing equipment failures and increasing overall reliability.
  • Designed custom tools or fixtures when required, enhancing worker safety and job efficiency.
  • Managed plant projects from conception to completion, adhering to strict deadlines and budgets.
  • Implemented energy-saving measures, resulting in reduced operational costs without compromising productivity.
  • Coordinated with outside contractors for specialized services, ensuring timely completion of tasks within budget constraints.
  • Served as point of contact during plant emergencies, overseeing disaster recovery and expediting restoration efforts.
  • Drafted preventive maintenance schedules around avoiding service disruptions and equipment breakdowns.
  • Reduced downtime for maintenance through proactive inspection and scheduling of repairs.
  • Provided technical support to the production team, troubleshooting issues and offering swift resolutions.
  • Developed products and prototypes for various types of product designs.

Education

Associate of Science - Engineering

Quinsigamond Community College
Worcester, MA

Skills

  • Warehouse operations
  • Shipping and receiving
  • Returns processing
  • Packaging and labeling
  • Problem-solving skills
  • Ordering parts
  • Stock control
  • Expert parts knowledge
  • Parts cataloging
  • Supplier negotiations

Certification

Forklift Operation

ASC certified Parts Specialist

Languages

Spanish

Timeline

Parts Specialist

Orleans Toyota
12.2009 - 02.2025

Director Engineering and Operations

Late July Organic Snacks
12.2005 - 12.2008

Plant Engineer

Cape Cod Potato Chip Co
06.1987 - 12.2005

Associate of Science - Engineering

Quinsigamond Community College
John Lindblad