JOHN LINDVIG
West Valley City,UT
Summary
Experienced in facilities management, staff hiring/training, and collaboration with multiple departments and partners. Demonstrated ability to provide a supportive and welcoming environment to meet community needs. Proven record of holding staff and residents accountable according to policies, procedures and the law. Seeking to leverage skills and experience as a Student Services Manager to support and grow within a new community.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Employee Housing & Recreation Manager
Grand Teton Lodge Company (Vail Resorts)
03.2019 - 12.2024
- Managed housing operations for 1,000+ seasonal employees from all
over the country and across the world in a dynamic environment
spread across five properties - Hired, trained and supervised a staff of 22 direct reports. Mentored
countless employee residents through conflict resolution, mental
health struggles and professional development - Planned quarterly large scale events and delegated staff to daily
programming for all residents to attend - Worked hand in hand with HR and managers to address employee
relation concerns - Facilitated new resident orientations, property tours, and community
town halls to promote a welcoming and inclusive environment - Responded to crises or emergencies 24/7 within resident housing and
was a bi-weekly Manager on Duty for the entire resort - Facilitated new resident orientations, property tours, and community town halls to promote welcoming and inclusive environment
- Consistently achieved or exceeded expectations of annual audits conducted by the National Park Service
Recreation Director
Grand Teton Lodge Company
04.2018 - 10.2018
- Re-imagined the employee experience by proposing the merger of housing and recreation departments which lead to the creation of my year round role as the Employee Housing & Recreation Manager
- Established partnerships with local organizations to expand recreational opportunities for community members beyond those within the company
- Tracked participation of events which lead to a doubling of the recreational budget based on its success and engagement under my leadership
Assistant Revenue Manager
Vail Resorts
11.2017 - 03.2018
- Exceeded budget for Breckenridge Resort during a terrible snow year through innovative pricing tactics
- Analyzed industry trends, competitor offerings, and customer needs to identify new opportunities for revenue generation
- Built relationships with key stakeholders including homeowners, property managers and strategic partners to expand the lodging portfolio at several resorts
Management Associate Program
Vail Resorts
11.2015 - 11.2017
- Recruited as a high performing candidate and placed in challenging management rotations across the company
- Collaborated with senior leaders to draft and implement new "best practice" and guest service policies across the company
- Assisted with the integration of the entire Vail Resorts hospitality portfolio into a new hotel operating system
Assistant Housing Manager
Grand Teton Lodge Company
04.2015 - 10.2015
- Created an Excel matrix to track occupancy, room changes, and resident information when only paper files previously existed
- Oversaw the delivery and installation of new furniture for over 400 occupied units
Education
Bachelor of Science - Criminal Justice Studies
University of North Dakota
Grand Forks, ND05.2012
Skills
- Adaptive programming
- Facility management
- Emergency preparedness
- Partnership building
- Community relations
Certification
- Wilderness First Responder, NOLS, 2025
- Adult & Infant CPR AED & First Aid, NOLS, 2025
- Adult Mental Health First Aid, National Council for Mental Wellbeing, 2024
Timeline
Employee Housing & Recreation Manager
Grand Teton Lodge Company (Vail Resorts)
03.2019 - 12.2024
Recreation Director
Grand Teton Lodge Company
04.2018 - 10.2018
Assistant Revenue Manager
Vail Resorts
11.2017 - 03.2018
Management Associate Program
Vail Resorts
11.2015 - 11.2017
Assistant Housing Manager
Grand Teton Lodge Company
04.2015 - 10.2015
Bachelor of Science - Criminal Justice Studies
University of North Dakota