Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
John Linkenauger

John Linkenauger

Charleston,WV

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Sought out continuous professional development opportunities to further develop expertise in restaurant operations while strengthening support for team members. Resourceful leader with good organizational, multitasking and project management abilities. Discerning and performance-oriented in tackling operational problems.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager in Training

McDonald's
03.2023 - 10.2023
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Handled day-to-day customer or client questions via telephone or email.
  • Gained knowledge of company policies, protocols and processes.
  • Described product to customers and accurately explained details and care of merchandise.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Assisted with onboarding of new employees by providing training and development resources.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

BOH Line Cook

The Cheesecake Factory
04.2022 - 11.2022
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Grilled meats and seafood to customer specifications.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Plated and presented all dishes to match established restaurant standards.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Developed innovative, creative menu items and recipes.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Line Chef

Bubba' N Franks Smokehouse
09.2018 - 07.2020
  • Operated fryer and cooked meats on grill.
  • Restocked food items throughout shift to provide head chef with proper ingredients for dishes.
  • Complied with sanitation and nutrition regulations and safety standards.
  • Assisted head chef in preparing and serving food.
  • Maintained well-organized mise en place to keep work consistent.
  • Observed different kitchen chefs' preparation of sauces, breads, and other items to gain knowledge in diverse cooking and baking techniques.
  • Measured high demand spices and commonly used ingredients to prevent overages and waste.
  • Prepped daily menu items to quickly deliver upon request.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Rotated through all prep stations to learn different techniques.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Placed orders to restock items before supplies ran out.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
  • Worked with chef de partie to learn storage locations of fresh ingredients for daily use by station staff.
  • Monitored food production to verify quality and consistency.
  • Participated in food tastings and taste tests.
  • Developed new recipes and flavor combinations to enhance customer dining experience.
  • Evaluated food products to verify freshness and quality.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.

Ready Mix Truck Operator

Farmer's Service
05.2019 - 04.2020
  • Maintained safety and efficiency with proper handling of tools, equipment and product.
  • Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
  • Followed safe vehicle operations procedures to protect team members and equipment from damage.
  • Operator safety
  • Maintained clean and functioning agitator truck.
  • Trained new drivers on basic tasks and company safety regulations.
  • Worked with production manager in timely delivery of concrete to key clients.
  • Addressed complaints from customers in collaboration with managers and supervisors to maintain satisfaction.
  • Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
  • Commercial truck inspections
  • Inspect vehicles before and after use and troubleshot issues.
  • Mapped and followed routes with GPS in alignment with strict timeframes.
  • DOT expert
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Fastened chains, straps, covers, and binders to secure load during transit.

Volunteer EMT-Basic

Isle Of Wight Volunteer Rescue Squad
01.2015 - 10.2018
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Delivered emotional support to patients and families.
  • Responded to 911 calls for medical emergencies.
  • Transported patients to medical facilities and provided transportation to follow-up appointments.
  • Handled patient transfers from one medical facility to another.
  • Assessed medical conditions of patients in pre-hospital settings.

Well Driller

Christian & Pugh Well Drilling
01.2018 - 09.2018
  • Monitored drilling operations and machines.
  • Managed project components such as rig operations, providing quotations, equipment management, and HSE compliance.
  • Coordinated and managed all rig moving operations
  • Trained and supervised all site personnel.
  • Managed rig sub-contractors to maintain safe and efficient operations of rig equipment.
  • Constructed drilling pads, planned rig moves and conducted project audits.
  • Managed and completed well modification and stimulation programs, bolstering oil and gas recovery.
  • Maintained compliance requirements, work instructions and program procedures to promote safety.
  • Operated various earth-drilling machinery such as hydraulic and pneumatic drills, rotary drills and jackhammers.

Volunteer Firefighter

Carrollton Volunteer Fire Dept
07.2017 - 02.2018
  • Administered first aid and conducted emergent response management.
  • Assessed and repaired fire extinguishers and various fire equipment for stations.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
  • Operated hoses, pumps, ladders and other firefighting equipment.
  • Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
  • Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.

Calvary Scout (19D)

United Stated Army
04.2017 - 01.2018
  • Secured and protected military property, assets, and personnel.
  • Operated and maintained armored vehicles.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Coordinated patrol operations to maintain safe urban and rural environments.
  • Provided professional reconnaissance and security support during varied operations.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Responded calmly and professionally to chemical, biological and nuclear threats.
  • Maintained required level of proficiency in use of firearms.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Responded to reports of irregular activities and notified dispatcher for required emergency units.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Provided strategic plotting and navigation for warfare areas.
  • Trained in small arms, anti-armor and indirect fire weapons.

Education

No Degree - CDL Class A License

Paul D Camp Community College
Suffolk, VA
02-2020

High School Diploma -

Shore Point Academy
Smithfield, VA
05-2017

Skills

  • Account management
  • Staff leadership
  • Quality management
  • Business development
  • Customer service
  • Strategic planning
  • Technical skills
  • Employee mentoring
  • Inventory control
  • Staff training
  • Operations support
  • Innovation management
  • Resource utilization
  • Operations oversight
  • Contract management
  • Superb time management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved CDL Class A license through effectively helping with school.

Certification

  • EMT - Emergency Medical Technician

Languages

English
Native or Bilingual

Timeline

Manager in Training

McDonald's
03.2023 - 10.2023

BOH Line Cook

The Cheesecake Factory
04.2022 - 11.2022

Ready Mix Truck Operator

Farmer's Service
05.2019 - 04.2020

Line Chef

Bubba' N Franks Smokehouse
09.2018 - 07.2020

Well Driller

Christian & Pugh Well Drilling
01.2018 - 09.2018

Volunteer Firefighter

Carrollton Volunteer Fire Dept
07.2017 - 02.2018

Calvary Scout (19D)

United Stated Army
04.2017 - 01.2018

Volunteer EMT-Basic

Isle Of Wight Volunteer Rescue Squad
01.2015 - 10.2018

No Degree - CDL Class A License

Paul D Camp Community College

High School Diploma -

Shore Point Academy

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John Linkenauger