Quote
Summary
Skills
Work History
Education
Overview
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John Lloyd

Shelby,NC

Quote

Your daily life is your temple and your religion.
Kahlil Gibran

Summary

Seasoned Manager excels in team building, culture-improving and performance-increasing initiatives. Demonstrating versatility in leadership approaches to acquire active participation in collaborative activities in order to provide a more enjoyable dining experience and increase revenue.

Skills

  • MacOS Ventura
  • Windows 10 OS
  • Catalyst OS
  • Proficient in: MS Teams, MS Outlook, MS Word, MS Excel
  • Operate several different POS systems
  • Excellent written and verbal communication skills
  • Store Opening And Closing
  • Attention To Detail
  • Inventory Management
  • Maintenance
  • Cash Handling
  • Store Merchandising

Work History

Assistant Store Manager

Kentucky Fried Chicken
08.2004 - 07.2006
    • Managed 5-7 employees per shift; 28 employees total.
    • Conducted interviews of potential employees.
    • Employee performance evaluations/annual reviews for wage increase in a timely manner.
    • Monitored food temps and hold times to ensure hot and fresh food for customers.
    • Terminated employees as necessary according to NC labor laws and company policy.
    • Daily cash count of approx. $1800-$2500 per shift.

Assistant Manager

Legends On The Lake
09.2003 - 07.2004
    • Directly responsible for 5-7 employees per shift.
    • Weekly ordering of all necessary inventory. (Food, Fresh Vegetables, Paper Products, Alcohol)
    • Initiated free bar games to increase foot traffic from golf course and increase revenue. (Darts, Table Shuffleboard)
    • Consistently scored 95% or higher on inspections (both internal & external.)
    • Instituted waste tracking to improve profit margins and efficiency.

Owner/Operator Manager

Affordable Lawn Care
10.2001 - 09.2003
    • Provided superior customer service to 30+ clients on rotating schedule
    • Maximized performance by monitoring daily activities and mentoring team members.
    • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
    • Developed and maintained relationships with customers and suppliers through account development.
    • Properly maintained and serviced all equipment; purchased new equipment
    • Oversaw 2-5 employees to ensure job tasks were completed efficiently according to plan
    • Managed and motivated employees to be productive and engaged in work.
    • Accomplished multiple tasks within established timeframes.
    • Maintained professional, organized, and safe environment for employees and patrons.

Assistant Manager

Wendy's Restaurant
05.2000 - 10.2001
  • Weekly inventory of food/paper products to maintain predetermined levels
  • Increased profit margin by catching and terminating multiple employees that were stealing food.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies; approx. $28,000-$32,000 sales weekly.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands for over 30 employees.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Trained employees using 4 corner method; Cross trained employees to perform multiple tasks
  • Responsible for building/equipment inspection and maintenance
  • Provided outstanding customer service while maintaining quick service times

Outside Sales

Kimal Lumber
08.1994 - 02.1999
  • Provided superior customer service while managing $4.2 million in sales with 28% G.P.M
  • Coordinated sales/delivery/ordering between 5 divisions
  • Autonomous oversight of 104 employees to guarantee exceptional customer service
  • Direct company contact for clients building multi-million dollar homes
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Collaborated with internal teams to fulfill orders and meet customer needs
  • Exceeded monthly sales targets and quotas consistently to maintain position as #1 sales team
  • Developed and implemented successful sales strategies to increase revenue in assigned territories.
  • Met with lead contractors, architects and engineers to problem solve unique challenges involving structural integrity in time sensitive situations.

Education

Associate of Arts - Religious Studies

Cleveland Community College
Shelby, NC
05.2025

Criminal Justice Program -

Isothermal Comm. College
Spindale, NC
07.1994

High School Diploma -

Crest High School
Shelby, NC
08.1992

Overview

12
12
years of professional experience

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John Lloyd