Summary
Overview
Work History
Education
Skills
Family time
Timeline
Generic

John Locke

Kaysville,UT

Summary

Motivated individual with strong communication and interpersonal skills for providing superior customer service.

Skilled in building customer relationships and understanding customer needs.

Excellent time management and problem-solving skills. Ambitious Outside Sales Professional polished to drive consistent sales demonstrated over 29 years of experience.

Proven history of growing sales territory through hard work and dedication - Recognized and awarded for achieving sales goals/growth for several years exceeding sales quota's.

Overview

33
33
years of professional experience

Work History

Account Manager/Outside Sales Representative

Airgas USA, LLC
07.1994 - Current
  • As a new employee at (Mountain) Airgas in 1994, I started in the warehouse shipping and receiving - learning products we offer and sell. After two years in the warehouse, I applied for a store/counter position which I did for three years helping customers and learning the sales process for the products we sell. After working three years in inside sales, I was offered an outside sales position where I am currently.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Built relationships with customers and community to promote long term business growth.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Grew sales territory from $2.4 million to $6 million (annually)

UPS Package Handler

UPS
06.1996 - 08.1998
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Followed verbal and written instructions to properly move and ship products.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Operated equipment while observing standard safety procedures.

Retail/Assistant Grocery Store Manager

Reams Grocery Store
09.1990 - 07.1994
  • Kept grocery team operations in strict compliance with workplace standards.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Increased team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Managed cash flow for the cashier's and customer's.
  • Balanced nightly cashier's tills and performed security checks for closing the store.

Education

Bachelor of Science - Business Management

University of Phoenix
Salt Lake City, UT
06.2008

Skills

  • Daily Workflows
  • Client Rapport-Building
  • Sales Strategies Implementation
  • Performance Goals
  • Customer Order Management
  • Profit Target Achievement
  • Prospecting and Cold Calling
  • Revenue Growth
  • Product Specifications
  • Client Satisfaction

Family time

My joy in life comes from doing the things I love like camping and fishing - exploring the outdoors and vacations and to work hard to provide those opportunities for - and share those moments with my family.

As an avid sports lover and player, additionally, help guide and support my two boys to learn, grow, and assist with their interests with sports, 

life challenges, necessary skills and development, etc.

Timeline

UPS Package Handler

UPS
06.1996 - 08.1998

Account Manager/Outside Sales Representative

Airgas USA, LLC
07.1994 - Current

Retail/Assistant Grocery Store Manager

Reams Grocery Store
09.1990 - 07.1994

Bachelor of Science - Business Management

University of Phoenix

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John Locke