John Lohr
Lancaster,CA
Summary
Proven track record in optimizing workflows and enhancing customer satisfaction. Strong expertise in operations management and financial oversight, driving strategic improvements in small business operations.
Dynamic business owner with extensive experience in customer relations and operations management. Skilled in developing safety protocols and optimizing team productivity to enhance service delivery and foster client relationships. Committed to driving business growth through strategic planning and operational excellence.
Results-oriented professional with a strong background in operations management and financial management. Known for improving workflows and enhancing customer satisfaction, ready to leverage expertise to support business objectives.
Overview
16
16
years of professional experience
Work History
Owner
Jl Haul Away Service
Lancaster, CA
01.2022 - 12.2025
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Oversaw logistics and scheduling for waste removal projects, optimizing team productivity.
- Developed and implemented safety protocols to enhance operational standards and compliance.
- Trained and mentored new staff on equipment usage, safety practices, and customer service techniques.
- Cultivated relationships with clients to foster repeat business and referrals through exceptional service.
- Analyzed operational workflows to identify areas for improvement and implement strategic changes.
- Led community outreach initiatives to promote environmental sustainability and responsible waste disposal practices.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Driver
Uber
Lancaster, CA
01.2019 - 01.2021
- Delivered safe and efficient transportation services to passengers, ensuring timely arrivals at destinations.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Navigated routes using GPS technology, optimizing travel times while adhering to traffic regulations.
- Provided excellent customer service by addressing passenger inquiries and resolving issues promptly.
- Followed all relevant traffic laws and safety regulations.
Driver
Lyft
Lancaster, CA
01.2019 - 01.2021
- Ensured passenger safety by adhering to traffic laws and company policies.
- Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
- Navigated efficiently using GPS technology to optimize travel routes.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Managed daily trip schedules, ensuring timely pickups and drop-offs for passengers.
Dishwasher /Prep Cook
Applebee's Grill + Bar
Lancaster, CA
01.2015 - 02.2018
- Operated commercial dishwashing equipment to maintain cleanliness and hygiene standards.
- Sorted and organized dishware for efficient cleaning processes.
- Assisted kitchen staff by providing clean utensils and cookware promptly.
- Maintained cleanliness of work areas, including dishwashing stations and surrounding surfaces.
- Collaborated with team members to streamline workflow during peak hours.
- Monitored inventory levels of cleaning supplies, ensuring timely replenishment as needed.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Laborer
John Lohr Construction
Walnut, CA
01.2012 - 04.2012
- Operated hand tools and machinery to assist in construction tasks.
- Followed safety protocols to maintain a secure work environment.
- Assisted tradespeople with material handling and site preparation.
- Maintained cleanliness and organization of job sites for efficiency.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Installed drywall, siding and other structural components.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Stocker
Dollar Tree
Lancaster, CA
02.2011 - 04.2012
- Stocked shelves efficiently to ensure product availability and enhance customer experience.
- Monitored stock levels regularly, identifying discrepancies and addressing replenishment needs.
- Maintained cleanliness and organization of storage areas to promote a safe working environment.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
Sign Spinner
My Sign Company
Lancaster, CA
02.2010 - 06.2010
- Engaged passersby to promote brand visibility and increase foot traffic.
- Demonstrated effective sign handling techniques to ensure stability and visibility.
- Adapted performance based on weather conditions to maintain sign effectiveness.
- Collaborated with team members to coordinate sign placement for optimal exposure.
- Maintained professionalism while interacting with diverse audiences in busy environments.
Education
Automotive Engineering /welding
Antelope Valley College
Lancaster, CA01-2030
High School Diploma -
Lancaster High School
Lancaster, CA2010
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Staff management
- Financial management
Languages
English
Full Professional
Timeline
Owner
Jl Haul Away Service
01.2022 - 12.2025
Driver
Uber
01.2019 - 01.2021
Driver
Lyft
01.2019 - 01.2021
Dishwasher /Prep Cook
Applebee's Grill + Bar
01.2015 - 02.2018
Laborer
John Lohr Construction
01.2012 - 04.2012
Stocker
Dollar Tree
02.2011 - 04.2012
Sign Spinner
My Sign Company
02.2010 - 06.2010
Automotive Engineering /welding
Antelope Valley College
High School Diploma -
Lancaster High School