Photoshop
John Long
Bloomfield,NJ
Summary
Experienced professional with a strong focus on meeting and exceeding objectives, seeking a Product Manager position. Dedicated to delivering high performance and adaptable to the specific needs of different assignments. With over 25 years of experience in the consumer and professional Photographic industry, has developed a reputation for exceptional leadership skills, strategic planning abilities, and clear, direct communication style.
Overview
35
35
years of professional experience
Work History
Assistant Vice President, Product Marketing
ToCAD America Inc.
12.1996 - Current
- Began as Service Technician; Advanced to Customer Service and then Service Manager; Transferred to Marketing Dept and Advanced to Sr Products Manager and ultimately Assistant VP
- Collaborated with sales, marketing and support teams to launch products on time and within budget
- Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion
- Coordinated project planning and execution with team members and team leads
- Fostered strong relationships with key clients, leading to repeat business and a significant increase in customer satisfaction ratings
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Communicated with suppliers and customers regarding implementation of new and current products
- Traveled to overseas factories to monitor and evaluate new products to ensure quality and performance
- Managed benchmarks, product demonstrations and testimonials for performance evaluation
- Thrived in fast-paced, highly adept team of Marketing and Purchasing Departments, as well as company president to develop and prioritize product features and build product roadmap
- Spearheaded collaborative efforts between Marketing and Purchasing Departments to bring products to market
Service Manager
Computer Systems Repair
10.1989 - 12.1996
- Managed efficient team of up to 8 employees
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job
- Monitored product quality and communicated necessary improvements to VP of Operations
Electronics Technician
Electronic Renaissance
09.1988 - 10.1989
- Modified, maintained or repaired electronics equipment or systems to achieve proper functioning
- Maintained system logs or manuals to document testing or operation of equipment
Education
Certificate in Computer Electronics Repair Technology - Computer Repair
Computer Learning Center
Paramus, NJ07.1988
Skills
- Proficient in Microsoft Word
- Excel Spreadsheet Management
- Expertise in PowerPoint Design
- Publishing Professional
- Proficient in Adobe Photoshop
- Illustrator
- Product Development Advisory
- Program Management in Marketing
- Product Design Expertise
- Event Promotion Expertise
- Vendor Relationship Management
- Crown Forklift Operation
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridSoftware
Illustrator
Publisher
PowerPoint
Excel
Timeline
Assistant Vice President, Product Marketing
ToCAD America Inc.
12.1996 - Current
Service Manager
Computer Systems Repair
10.1989 - 12.1996
Electronics Technician
Electronic Renaissance
09.1988 - 10.1989
Certificate in Computer Electronics Repair Technology - Computer Repair
Computer Learning Center
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