John Looby
Vero Beach,FL
Summary
Results-driven Property Manager specializing in customer service and inventory control. Demonstrated success in managing daily operations and improving vendor relationships for efficient maintenance completion. Strong conflict resolution skills enhance tenant satisfaction and operational efficiency. Dedicated property manager with proven expertise in customer service, problem solving, and inventory control. Committed to enhancing operational efficiency and ensuring tenant satisfaction through effective maintenance oversight.
Overview
33
33
years of professional experience
Work History
Property Manager
Penkwitt Properties
Miami Shores, FL
01.2022 - Current
- Oversaw daily operations of commercial properties for Penkwitt Properties.
- Facilitated maintenance requests and guaranteed prompt completion by vendors.
Maintenance Crew Member
Jupiter Island Club
Jupiter, FL
01.2017 - 12.2022
- Executed regular maintenance tasks ensuring facility cleanliness and safety.
- Executed repairs and landscaping projects using various power tools and equipment.
Air Conditioning Sales
Accu-temp Air Conditioning & Heating
Stuart, FL
12.2011 - 01.2017
- Performed everyday duties with attention to detail and productivity.
- Proposed innovative ideas and solutions to boost team performance and outcomes.
- Enhanced customer satisfaction through effective problem resolution and expert service
- Streamlined task prioritization and organization to efficiently achieve service goals.
- Recognized customer needs swiftly and effectively.
Bartender
Carmody's Restaurant
Stuart, FL
09.2005 - 12.2011
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Provided drink suggestions to customers based on their preferences.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
- Developed good working relationships with fellow employees through effective communication.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Managed inventory levels and restocked supplies as needed.
- Collaborated with kitchen staff to ensure timely service during busy hours.
Bartender
News Cafe
Miami Beach, Florida
10.1992 - 01.2005
- Prepared cocktails and served wine, draft, and bottled beer from established bar recipes.
- Maintained inventory of liquor, beer, wine, and beverage items to ensure availability.
- Greeted customers and delivered exceptional customer service to enhance satisfaction.
- Resolved customer complaints professionally to maintain positive experiences.
- Acquired knowledge of bar offerings and menu options for effective drink and food recommendations.
- Multitasked efficiently in a fast-paced environment to meet customer demands.
- Recommended drinks based on customer preferences to improve engagement.
Education
High School Diploma -
Archbishop Curley High School
Miami05-1984
Skills
- Beverage expertise
- Mixology skills
- Point of sale systems
- Inventory control
- Customer service
- Time management
- Team collaboration
- Problem solving
- Conflict resolution
Timeline
Property Manager
Penkwitt Properties
01.2022 - Current
Maintenance Crew Member
Jupiter Island Club
01.2017 - 12.2022
Air Conditioning Sales
Accu-temp Air Conditioning & Heating
12.2011 - 01.2017
Bartender
Carmody's Restaurant
09.2005 - 12.2011
Bartender
News Cafe
10.1992 - 01.2005
High School Diploma -
Archbishop Curley High School