John Los

• Generate proposals for customer integration regarding all facets of physical financial security in retail and corporate institutions

• Collaborate with Account Executives to promote financial growth and territory expansion for several multi-million dollar accounts

• Develop daily, weekly, quarterly, and annual timelines with integration teams and accounts to ensure all site integrations are completed by their deadlines

• Facilitate scheduling with local teams for site surveys, site installations, meetings with subcontractors and other integrators, and go-backs/change orders

• Create detailed CAD drawings of branch blueprints, indicating previous and new locations for equipment, while meeting account specifications

• Assist Account Executive in site design and proposal generation for corporate projects

• Led and assist discussions between internal teams and accounts to develop project solutions when unique situations arise:

• Thermal camera installations in financial institutions post Covid-19
• Developed rapid ATM vandalism response program from 2020-2023

• Address all customer inquiries, including service work order creation, scheduling of calls, and call status tracking

• Create work orders in customer specific software daily and work with local offices to ensure scheduling meets customer metrics for planned maintenance and service

• Facilitate weekly service reviews with local offices to ensure customer metrics are met

• Review service work order invoices for accuracy and submit work orders for payment to customer

• Provide medication monitoring equipment to pain, psychiatric, and addiction management physicians

• Offer custom integration for lab results into physician specific electronic medical record systems

• Utilize drug testing tools to confront the opioid epidemic

• Employ, manage, and train staff members to appropriately perform collection in medical facilities

• Develop new territory for sales in Illinois/Wisconsin

• Effectively communicate biochemical systems and reactions with medical practitioners

• Educate and provide medical practitioners and staff with efficacious supplement formulations

• Train new inside sales resources on products, culture, and processes

• Quarterly inside sales champion Q1, Q2 2019