Summary
Overview
Work History
Education
Skills
Timeline
Generic

John M. Fisher

Minneapolis,MN

Summary

I'm a dedicated and results-oriented professional with a proven track record in customer-facing roles. At Tribike Transport I successfully managed all aspects of events worth up to $4 million in locations around the world. Possess strong organizational and multitasking skills, coupled with a deep understanding of customer service principles and expert driving ability. Experienced in managing diverse teams and delivering exceptional service in high-pressure environments. Proficient in various software applications and have a foundational knowledge of cybersecurity. Seeking a challenging role to leverage my expertise and contribute to organizational success.

Overview

18
18
years of professional experience

Work History

Delivery Driver

Parkway Pizza
10.2020 - Current
  • Efficiently routed and delivered pizza orders, utilizing strong geographical knowledge.
  • Provided exceptional customer service and ensured timely delivery.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Senior Event Manager

Tribike Transport
08.2014 - 12.2023
  • Responsibilities as Senior Event Manager:
  • Managed all aspects of event lifecycle, coordinating with race bodies, directors, security, and property managers.
  • Secured and managed up to $4 million in customer property.
  • Led a team of up to six people in event setup, teardown, and customer service.
  • Troubleshot issues to ensure smooth event operations, including handling damages, inclement weather, and special customer needs.
  • Responsibilities as Delivery Technician:
  • Operated various vehicles, including commercial trucks, for regional deliveries.
  • Adhered to US DOT protocols and procedures.
  • Maintained operational logs and on-time delivery schedules.
  • Provided excellent customer service at pickup and drop-off points.

Delivery Driver, Assistant Manager

Goat Hill Pizza
10.2010 - 07.2014
  • Managed store operations in the absence of the store manager.
  • Efficiently routed and delivered pizza orders, utilizing strong geographical knowledge.
  • Provided exceptional customer service and ensured timely delivery.

Owner/Operator

24/7 Car Service
03.2007 - 10.2010
  • Provided high-quality, safe, and efficient transportation services to discerning clientele.
  • Served as a company ambassador, contributing to business growth and public relations.
  • Dispatched client service orders to a fleet of up to six cars, demonstrating exceptional multitasking skills.
  • Successfully managed various aspects of the business, including driving, client communication, and dispatching.

Education

GED -

Minnesota Department of Education
Bloomington, MN
03.2001

Skills

Hard Skills

  • Customer service
  • Excellent Phone etiquette
  • Computer literacy
  • Data entry
  • Driving

Soft Skills

  • Multitasking
  • Communication
  • Organization
  • Strong attention to detail

Timeline

Delivery Driver

Parkway Pizza
10.2020 - Current

Senior Event Manager

Tribike Transport
08.2014 - 12.2023

Delivery Driver, Assistant Manager

Goat Hill Pizza
10.2010 - 07.2014

Owner/Operator

24/7 Car Service
03.2007 - 10.2010

GED -

Minnesota Department of Education
John M. Fisher