Years of Professional Experienc
John M McKenna
Information Technology
Elyria,OH
Summary
Performance-driven IT Professional with 36 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
36
36
Work History
Vice President, Business Systems Consultant
WELLS FARGO ADVISORS
01.2017 - Current
- Wealth and Investment Management
- Coordinated enterprise-level projects with Wealth and Investment Management Line of Business prior to implementation.
- Recognized with Vice President title.
- Performed as Agile Lead for Desktop Infrastructure Engineering Kanban team.
- Remediated critical software security finding in branch locations.
- Self-identified and remediated security vulnerability instances.
- Developed implementation schedule for $100 Million Risk and Regulatory Program.
- Coordinated conversion of 35,000+ devices to Microsoft Windows 10 in 90 days.
- Developed and maintained Tableau and Microsoft Power BI reporting to track project progress and provide executive management reporting.
- Automated desktop configuration record maintenance utilizing Microsoft PowerShell and Web Services.
- Coordinated replacement of endpoint disk encryption.
- Created line of business reporting to track progress and detect recurring support calls in Service Now.
- Utilized Microsoft Excel VBA to automate personalized email notification process to notify users of end-user software updates.
- Identified opportunities to improve business process flows and productivity.
- Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
- Defined and described logistics of proposed projects to customers.
- Defined and described logistics of proposed projects to customers.
- Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
- Established performance goals for department and outlined processes for achievement
IT Systems Architect
Collabera
03.2016 - 01.2017
- Developed Application User’s Guides for new application system.
- Developed application SharePoint site.
- Developed server upgrade schedule for more than 300 Brokerage applications.
- Performed new employee onboarding of 4 team members.
- Worked across organization to improve and evolve Risk and Regulatory data management, processes, and procedures.
- Hired full-time in less than standard timeframe,
- Provided technical leadership to team members during system design.
- Reviewed clients' overall app and infrastructure estate, business priorities and success criteria to design transformation plans.
- Provided technical leadership to team members during system design.
- Performed quality code review and removed technical debt and security vulnerabilities.
IT Strategic Planner
Progressive Insurance
02.2011 - 01.2016
- Promoted to Strategic Planner: End-User Computing, Configuration Center, Performance and Capacity Management, and Workload Automation.
- Managed $12.9 Million annual End-User Computing physical device budget for 36,000 devices across 2,000 locations internationally and locally.
- Realized $2 Million in annual CPU savings through tuning peak mainframe batch processing.
- Eliminated $1.8 Million in Computer Associates spend through software replacement.
- Technical subject matter expert for SAS, BMC, and CA contracts.
- Implemented BMC Orchestration as Solutions Architect of high-level plan in consultation with industry experts – BMC, Gartner, and BMC.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Conducted market research to identify new opportunities and methods to maximize end user productivity.
- Managed budget allocation and resource utilization to maximize technology ROI.
- Led team of IT professionals, offering mentoring and coaching to build knowledge and skills.
- Automated process to reset end-user GOBI devices after signal loss increasing productivity by 1,200 person-hours per week.
IT Manager
Progressive Insurance
07.2004 - 02.2011
- Service Management: Mainframe and Distributed Storage Management, Performance and Capacity Management, Mainframe Systems Engineering, and Distributed Systems Engineering.
- Managed workforce of up to 12 employees.
- Trained more than 500 IT staff in Collaboration Skills, SDM, and SDLC.
- Saved $1.5 Million per year and reduced tape wait times from 5-30 minutes to seconds by replacing physical tape with IBM Virtual Tape.
- Sponsored projects that virtualized over 3,700 Windows servers, realized over $250,000 in savings, reduced average disk response times by 60%
- Information Technology Associate Dean for Progressive IT University.
- Batch Cycle Oversight and Project Initiating Planning Committee member.
- Transitioned Mainframe team from hierarchical to matrix organization.
- Managed Disaster Recovery exercises.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Interacted and negotiated with vendors and contractors to secure products and services.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Guided organizational technology strategy and roadmaps.
- Oversaw IT department operations and training.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Oversaw daily performance of computer systems and proactively responded to performance and capacity issues to keep systems up and running.
- Coordinated technical training and personal development classes for staff members.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Updated customers and senior leaders on progress and roadblocks.
- Played key role in on-going system design, reevaluation and optimization to keep pace with company growth.
- Communicated with executive team and CIO to maximize development efficiencies and resolve technology issues.
Education
Bachelor of Business Administration -
Kent State University
Kent, OH06.2009
Skills
- Budgeting and Resource Allocation
- Business Systems Management
- Capacity and Scalability Planning
- Customer Needs Assessments
- Data and Analytics
- IT Management
- Microsoft Office - Advanced
- Microsoft SQL
- Operational Improvements and Automation
- Programming
- Project Management
- Strategic Planning
- Tableau and Microsoft Power BI Report Development
- Vendor Management
Timeline
Vice President, Business Systems Consultant
WELLS FARGO ADVISORS
01.2017 - Current
IT Systems Architect
Collabera
03.2016 - 01.2017
IT Strategic Planner
Progressive Insurance
02.2011 - 01.2016
IT Manager
Progressive Insurance
07.2004 - 02.2011
Bachelor of Business Administration -
Kent State University
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Aiden KianiAiden Kiani
Associate Branch Manager at Wells Fargo AdvisorsAssociate Branch Manager at Wells Fargo Advisors
ROCIO MARTICORENAROCIO MARTICORENA
Compliance Investment Officer at Wells Fargo Advisors, LLCCompliance Investment Officer at Wells Fargo Advisors, LLC
Raion D BurnsRaion D Burns
Customer Service Representative at Wells Fargo AdvisorsCustomer Service Representative at Wells Fargo Advisors
Johnathan ZaborJohnathan Zabor
Press Operator at CorbonPress Operator at Corbon