JOHN MABRY
Madison,MS
Summary
Friendly and dependable team player with good problem-solving skills, sound judgment, and strong critical thinking skills. Moderate to Intermediate skill level and understanding of Network switching and routing. Great understanding of Windows and Windows Server. As well as Linux and file systems. Able to learn in a fast-paced environment and adapt to company needs. Very Personable and straightforward communicator.
Overview
7
7
years of professional experience
Work History
IT Student Worker
Mitchell Memorial Library
09.2022 - Current
- Assists in the reimaging of workstations, troubleshooting software/hardware, and performing help desk functions
IT Intern
Paccar Engine Company
01.2024 - 04.2024
- Provided technical support, resolving IT issues to maximize productivity for team members
- Provided help desk support for employees, resolving technical issues related to hardware, software, and networking
- Assisted in troubleshooting and repairing malfunctioning devices, including desktops, laptops, and printers
- Documented common technical issues and solutions for future reference in the IT knowledge base
Team Member
The UPS Store
05.2020 - 03.2021
- Stocked and received orders for the store
- Responsible for managing customer expectations in delivering superior levels of service
Sales Associate
Cutco
06.2018 - 08.2018
- Made virtual and direct sales
- Attended business meetings
Education
Bachelor of Science - Information Tech Services
Mississippi State University
Mississippi State, MS01.2025
Associate of Applied Science - IST-Comp Network Tech
Holmes Community College
Ridgeland, MS01.2022
Skills
- Moderate to Intermediate skill level and understanding of Network switching and routing
- Great understanding of Windows and Windows Server
- Understanding of Linux and file systems
- Able to learn in a fast-paced environment and adapt to company needs
- Very personable and straightforward communicator
Accomplishments
- ACT scholarship
- High Honor Graduate
- Advanced Technical Certificate in Computer Networking Technology
Timeline
IT Intern
Paccar Engine Company
01.2024 - 04.2024
IT Student Worker
Mitchell Memorial Library
09.2022 - Current
Team Member
The UPS Store
05.2020 - 03.2021
Sales Associate
Cutco
06.2018 - 08.2018
Associate of Applied Science - IST-Comp Network Tech
Holmes Community College
Bachelor of Science - Information Tech Services
Mississippi State University
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