Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Machi

Canonsburg,PA

Summary

Accomplished Operations Specialist and Sr. Grocery Leader at Giant Eagle, renowned for my merchandising and team building. Excelled in fostering vendor relationships and enhancing customer service, leveraging interpersonal and budgeting acumen to drive organizational success.

Overview

10
10
years of professional experience

Work History

Operations Specialist

Giant Eagle
10.2018 - Current
  • Assessed staff performance.
  • Coached and trained Store teams on Merchandising goals to achieve company goals.
  • Coordinated effectively with Merchants, Vendors and Store Teams to meet supply deadlines for increased sales.
  • Ensured a safe work environment through continuous training.
  • Assessed operations to suggest improvements.
  • Developed efficient processes to enhance operations.
  • Fostered relationships from different parts of the organization in order to achieve operational priorities
  • Trained teams in effective inventory control practices, reducing discrepancies.
  • Increased productivity via structured software tool education programs.

Sr. Grocery Leader

Giant Eagle
08.2014 - 09.2018
  • Detected areas of weakness in the team, initiating steps to mitigate problems.
  • Distributed tasks among employees efficiently.
  • Cultivated motivating environment to enhance staff experiences.
  • Supported onboarding procedures for new employees.
  • Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
  • Supported development of leadership capabilities among junior employees.
  • Conducted regular assessments of employee skills and knowledge.
  • Managed team through challenging customer service scenarios.
  • Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
  • Assessed team members' effectiveness.
  • Enforced safety procedures across all operations.
  • Enhanced customer interactions through outstanding service.
  • Established strong vendor relationships to ensure timely deliveries.
  • Recommended improvements based on operational reviews.

Education

Associate of Science - Law (Paralegal)

Computer Systems Institute
Pittsburgh, PA
06-1990

Associate of Science - Accounting

Community College of Allegheny County
Pittsburgh, PA
06-1986

Skills

  • Communication
  • Interpersonal
  • Leadership
  • Problem Solving
  • Customer Service
  • Management
  • Time Management
  • Adaptability
  • Budgeting
  • Financial
  • Merchandising

Timeline

Operations Specialist

Giant Eagle
10.2018 - Current

Sr. Grocery Leader

Giant Eagle
08.2014 - 09.2018

Associate of Science - Law (Paralegal)

Computer Systems Institute

Associate of Science - Accounting

Community College of Allegheny County
John Machi