John Machi
Canonsburg,PA
Summary
Accomplished Operations Specialist and Sr. Grocery Leader at Giant Eagle, renowned for my merchandising and team building. Excelled in fostering vendor relationships and enhancing customer service, leveraging interpersonal and budgeting acumen to drive organizational success.
Overview
10
10
years of professional experience
Work History
Operations Specialist
Giant Eagle
10.2018 - Current
- Assessed staff performance.
- Coached and trained Store teams on Merchandising goals to achieve company goals.
- Coordinated effectively with Merchants, Vendors and Store Teams to meet supply deadlines for increased sales.
- Ensured a safe work environment through continuous training.
- Assessed operations to suggest improvements.
- Developed efficient processes to enhance operations.
- Fostered relationships from different parts of the organization in order to achieve operational priorities
- Trained teams in effective inventory control practices, reducing discrepancies.
- Increased productivity via structured software tool education programs.
Sr. Grocery Leader
Giant Eagle
08.2014 - 09.2018
- Detected areas of weakness in the team, initiating steps to mitigate problems.
- Distributed tasks among employees efficiently.
- Cultivated motivating environment to enhance staff experiences.
- Supported onboarding procedures for new employees.
- Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
- Supported development of leadership capabilities among junior employees.
- Conducted regular assessments of employee skills and knowledge.
- Managed team through challenging customer service scenarios.
- Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
- Assessed team members' effectiveness.
- Enforced safety procedures across all operations.
- Enhanced customer interactions through outstanding service.
- Established strong vendor relationships to ensure timely deliveries.
- Recommended improvements based on operational reviews.
Education
Associate of Science - Law (Paralegal)
Computer Systems Institute
Pittsburgh, PA06-1990
Associate of Science - Accounting
Community College of Allegheny County
Pittsburgh, PA06-1986
Skills
- Communication
- Interpersonal
- Leadership
- Problem Solving
- Customer Service
- Management
- Time Management
- Adaptability
- Budgeting
- Financial
- Merchandising
Timeline
Operations Specialist
Giant Eagle
10.2018 - Current
Sr. Grocery Leader
Giant Eagle
08.2014 - 09.2018
Associate of Science - Law (Paralegal)
Computer Systems Institute
Associate of Science - Accounting
Community College of Allegheny County