John MacLeod
Liberty Hill,SC
Summary
Committed educator dedicated to fostering a positive classroom environment and making a lasting impact on student growth. Excellent multitasker with dedication to increasing company sales and maintaining accuracy through long hours of meticulous work. Client-focused with training in a multitude of areas. Organized Order Clerk demonstrates strong communication skills with commitment to exceeding client expectations. Dedicated to consistent accuracy and proficiency when performing routine tasks and utilizes problem-solving abilities to formulate solutions to complex issues.
Overview
12
12
years of professional experience
Work History
Bus Aide
Kershaw County School District
2023.08 - Current
- North Central
- Provides support to students embarking and disembarking from school bus, ensuring adherence to proper transportation procedures for each student and assisting wherever assistance is needed.
- Operated lift and secured wheelchair to maximize student safety and stability.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce injury.
- Partnered with driver to load and unload special needs students and equipment for safe departure and arrival.
- Documented incidents and submitted reports.
- Monitored behavior to keep order and prevent bus drivers from being distracted.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Communicated with bus drivers to meet students' medical, physical, and behavioral needs during transport.
- Built and maintained positive relationships with teachers, students, and parents.
- Informed substitute and newly assigned drivers of routes and directions to maintain a timely schedule.
Teacher Assistant CD/Pre-K Assistant Teacher
Charleston County School District
2022.10 - 2023.06
- Midland Park Primary
- Responsible for assisting the head teacher with tasks they need throughout the day
- Assist with students arriving, staying on task, cleaning up, and working with students both individually and in small groups.
- Kept classrooms clean, neat, and adequately sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Supported student learning objectives through personalized and small group assistance.
- Assisted lead teachers with lesson plan creation and materials development .
- Maintained safety and security by overseeing students in recess environments.
- Reviewed lesson material with students individually or in small groups.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Documented student progress and communicated with parents to keep informed.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Supported planning and preparation for culturally-diverse class sessions.
- Provided instructional support to students unable to attend regular classes.
Substitute Teacher/Teacher Assistant
Kelly Education
2022.05 - 2022.10
- I have been employed with Kelly Education
- I have only had one position: as a TA in a CD class at Midland Park Primary
- My duties have included assisting the teacher with whatever is needed, working with the students, ensuring the classroom stays clean, and helping wherever I see fit.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Reported on student progress, behavior, and social skills to parents.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Collaborated with parents and guardians to increase support and provide best learning environment.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Followed lesson plans designed by absent teachers.
- Developed and implemented behavior management plans for students with challenging behavior.
- Enforced school and class rules to maintain order in classroom.
- Assisted students in mastering subject material and preparing for tests.
- Distributed textbooks, workbooks, papers and pencils to students.
- Counseled students with adjustment or academic problems.
National Account Manager
Logistek, LLC
2022.07 - 2022.09
- Responsible for reaching out to potential customers needing trucking services and arranging for their needs to be taken care of.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
- Increased market penetration by growing brand awareness.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Business Development Sales Representative
Nolan Transportation Group
2022.02 - 2022.06
- Responsible for promoting and selling NTG's services, following established sales policies and procedures, and pursuing the company's goals and objectives
- Responsible for calling customers daily and following up on potential business with my sales pitch to build my book of business
- Built relationships and developed customers
- Assist in growing myself and the company.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Developed business pipeline using cold and warm techniques.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Used SalesForce to handle current portfolio and prospective leads.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Networked among local business and community organizations to develop leads and generate business.
- Compiled product and customer data to generate informed profit projections.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built relationships with customers and community to promote long term business growth.
- Achieved or exceeded company-defined sales quotas.
- Contributed to team objectives in fast-paced environment.
- Maintained current knowledge of evolving changes in marketplace.
- Quoted prices, credit terms and other bid specifications.
- Informed customers of promotions to increase sales productivity and volume.
Ocean Import Coordinator
DSV
2021.08 - 2021.12
- Ocean Imports
- Responsible for coordinating import shipments for customer accounts as the primary point of contact for the customer and internal and third-party service providers relating to the movement of the customer's freight
- Responsible for providing accurate, timely, and proactive customer service, processing simple and complex freight forwarding services while following all government regulations, company policies, and procedures
- Responsible for coordinating the complete and timely transfer of cargo as well as coordinating customs brokerage.
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Created and transmitted accurate documentation to governmental agencies for import activities.
Order Processing Representative II
UPS Supply Chain Solutions
2017.01 - 2021.08
- Responsible for setting up customer accounts for importing goods from overseas
- Initiate contact with the customer or the customer contacts me, letting me know there are goods ready to be picked up in an origin country, and they are prepared to arrange for the goods to be picked up and brought to the United States via container ship
- Once here, arrange for the goods to arrive at the port or to get put on a rail headed to the final destination before delivery to the customer
- Once this freight has arrived at the final destination, make sure it gets trucked to the customer, and confirm with the customer that all is good with their shipment, and then I proceed to bill the customer
- Responsible for constantly meeting with different companies and customers on the phone to ensure everything runs smoothly.
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
- Processed and handled customer complaints, answering questions and providing alternative solutions.
- Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Driver/Warehouseman
Chadwell Supply
2016.01 - 2017.01
- Responsible for loading, driving, and delivering customer orders throughout South Carolina and Georgia
- Accountable for working quickly and efficiently while verifying with customers that orders are satisfactory and correcting discrepancies while following federal DOT laws with little supervision
- Responsible for maintaining a clean and safe warehouse
- Operate forklift
- Perform a daily inventory of random items to minimize company loss
- Pull and pack customer orders from the computerized printouts and check to ensure the accuracy of orders.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Delivered updates on anticipated task completion times.
- Inspected equipment and used troubleshooting approaches to keep machines operational.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Checked packages and merchandise for damage and notified vendors.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Completed cycle counts and monthly inventory.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Detention Officer
Brunswick County Sheriff’s Office
2013.09 - 2016.01
- Responsible for maintaining the safety and security of the jail for inmates
- Ensuring rules are followed, and order is held throughout my shift
- Ensure inmates are treated with respect and given privileges and opportunities entitled to them
- Responsible for checking in visitors and inmates and ensuring all required paperwork, fingerprints, etc., are completed.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Responded promptly to emergency situations and provided medical aid.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Processed inmates by taking photographs and fingerprints.
- Provided counseling and guidance to inmates to boost wellbeing.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Prepared reports to document incidents and violations.
- Supervised inmates during meals, recreation and other activities.
- Assisted in intake and release of inmates.
- Searched building and grounds, living quarters, and work areas for contraband.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Investigated and responded to incidents of inmate misconduct.
Warehouseman / Driver
Chadwell Supply
2011.07 - 2013.08
- Responsible for maintaining a clean and safe warehouse
- Operate forklift
- Perform a daily inventory of random items to minimize company loss
- Pull and pack customer orders from computerized printouts and check to ensure the accuracy of orders
- Load, drive, and deliver customer orders throughout the state
- Verify with customers that orders are satisfactory and correct any discrepancies
- Assist customers as needed.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed general housekeeping and cleaning tasks.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Completed cycle counts and monthly inventory.
Education
Bachelor of Arts - Education Studies
University of Arizona Global Campus
San Diego, CA01.2024
Bachelor of Arts - History
University of Arizona
Tucson, AZ01.2024
No Degree - NC Detention Officer Certification
NC DOC
North Carolina10.2014
Heavy Equipment Certificate - Heavy Equipment
American Construction Training School
Dothan, AL03.2008
Skills
- Empathetic
- Excellent communication and interpersonal skills
- Classroom management skills
- Commitment to student development
- Adaptability
- Problem-solving
- Instructional creativity
- Experience with diverse student populations
- Small group support and assistance
- Behavior redirection
- Coordinating with teachers and specialists
- Parent relations
- Tutor students
- Classroom integration
- Attendance recording
Affiliations
- Freemason
Timeline
Bus Aide
Kershaw County School District
2023.08 - Current
Teacher Assistant CD/Pre-K Assistant Teacher
Charleston County School District
2022.10 - 2023.06
National Account Manager
Logistek, LLC
2022.07 - 2022.09
Substitute Teacher/Teacher Assistant
Kelly Education
2022.05 - 2022.10
Business Development Sales Representative
Nolan Transportation Group
2022.02 - 2022.06
Ocean Import Coordinator
DSV
2021.08 - 2021.12
Order Processing Representative II
UPS Supply Chain Solutions
2017.01 - 2021.08
Driver/Warehouseman
Chadwell Supply
2016.01 - 2017.01
Detention Officer
Brunswick County Sheriff’s Office
2013.09 - 2016.01
Warehouseman / Driver
Chadwell Supply
2011.07 - 2013.08
Bachelor of Arts - Education Studies
University of Arizona Global Campus
Bachelor of Arts - History
University of Arizona
No Degree - NC Detention Officer Certification
NC DOC
Heavy Equipment Certificate - Heavy Equipment
American Construction Training School
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