John Madden
Boulder,CO
Summary
Dynamic leader with a proven track record in the food service industry, specializing in employee development and complex problem-solving. Successfully trained and mentored new employees, primarily high school students, fostering a culture of education and hard work. Demonstrates strong skills in relationship building and conflict resolution, consistently achieving operational excellence and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Supervisor
Snarf's Sandwiches
Boulder, CO
01.2022 - Current
- Provided guidance and direction to others regarding responsibilities.
- Provided training to young hires entering the workforce.
- Provided leadership in resolving issues related to staffing, equipment, supplies, and other operational matters.
Worker
5 Guys Burgers And Fries
Boulder, CO
08.2020 - 11.2021
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring the proper operation of the kitchen.
- Collaborated with younger workers to build their experience and work ethic.
- Developed positive customer relationships through friendly greeting and excellent service.
Worker
Bonnie Brae Ice Cream
Boulder, CO
06.2017 - 12.2018
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- I worked with many students, training and running shifts smoothly.
- Rotated through series of different stations based on team needs.
Education
Bachelor of Arts - Anthropology
University of Colorado At Boulder
Boulder, CO06-2025
Skills
- Employee development
- Verbal and written communication
- Customer service
- Complex Problem-solving
- Schedule development
- Staff education
- Relationship building
- Analytical thinking
- Conflict resolution
- Team building
Affiliations
- Did multiple outward bound trips fostering a leadership role and guiding others through hard days and harder situations.
Accomplishments
- Achieved Honor Roll Status in High School
- Pursued higher education during the COVID-19 pandemic
Timeline
Supervisor
Snarf's Sandwiches
01.2022 - Current
Worker
5 Guys Burgers And Fries
08.2020 - 11.2021
Worker
Bonnie Brae Ice Cream
06.2017 - 12.2018
Bachelor of Arts - Anthropology
University of Colorado At Boulder
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