Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

John Mander

Coos Bay,OR

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Owner/Operator

Mander Trucking
Coos Bay, OR
07.2015 - 12.2023

Responsible for scheduling loads to be delivered on time and in excellent condition. Document all daily miles, gas milage between state lines. Provide excellent customer service by responding promptly to customers and clients.

  • Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
  • Delivered customer orders and collected payments to keep accounts current.
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Reviewed work orders to perform freight movement and deliveries.
  • Operated standard warehouse equipment to assist with loading and unloading of deliveries.
  • Verified loads against bill of lading to identify and correct discrepancies.
  • Verified the contents of inventory loads against shipping papers.
  • Performed emergency roadside repairs such as changing tires or jump starting batteries when needed.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.

Education

High School Diploma -

Santa Cruz High School
Santa Cruz, CA
06-1992

Skills

  • Budget Development
  • Mechanical Recoveries
  • Operational Reporting
  • Financial Planning
  • Personnel Management
  • Operations Management
  • Operations Oversight
  • Financial Analysis
  • Human Resources Oversight
  • Strategic Planning
  • DOT Compliance
  • Hiring
  • Finance Management
  • Business Planning
  • Payroll Processing
  • Staff Training and Development
  • Performance Analysis
  • Marketing Strategy Development

References

References available upon request.

Timeline

Owner/Operator

Mander Trucking
07.2015 - 12.2023

High School Diploma -

Santa Cruz High School
John Mander