John Mankarios
Doha
Summary
Forward-thinking professional with solid history of accomplishment in settings. Keep operations smooth and consistent to maintain company stability and sustainability. Articulate and personable leader with excellent program management, strategic planning, and operational oversight abilities.
Overview
18
18
years of professional experience
6
6
Certification
7
7
years of post-secondary education
Work History
IT VP - Deputy Head of IT
QInvest LLC
Doha
01.2020 - Current
- Develop and implement strategies in collaboration with business partners to ensure efficient execution of IT solutions.
- Set and monitor departmental objectives, establish efficient team workflows, and define technology investments.
- Lead the development and implementation of AI technology strategies.
- Drive technological innovation and ensure alignment with business goals.
- Ensured compliance with relevant laws and regulations related to data privacy and security.
- Increased operational efficiency and supported business growth by collaborating with business partners in the identification of IT solutions.
- Ensure all tasks in the IT department are monitored and met according to work standards.
- Evaluated all company goals and proposed recommendations for IT investments.
- Prepared, maintained, and monitored the department budget.
- Ensured efficient development, review and maintenance of department policies and procedures.
- Collaborated on the creation and implementation of a comprehensive disaster recovery and business continuity strategy.
- Ensured reliability, security, and scalability by overseeing the implementation and maintenance of IT systems, software applications,and infrastructure.
- Identify and prioritize digital use-cases in coordination with internal sponsors with clear Cost/Benefit and expected ROI from each
- Supported the Head of IT in executive meetings by presenting updates and advocating for IT initiatives.
- Took on responsibilities in absence of the Head of IT.
IT - Assistant Vice President
QInvest LLC
Doha
01.2014 - 12.2020
- Developed and executed strategies for implementing cutting-edge Infrastructure solutions.
- Managed system backup maintenance and executed regular data recovery tasks.
- Migration of On-premise Exchange servers to MS Exchange Online.
- Adopt Cloud solutions like StorSimple, Skype for business, Sharepoint online, and Onedrive for business.
- Design, implement and maintain bank's Azure subscriptions.
- Ensured that all IT assets were properly labeled and tracked in an asset management database.
- Contributed to the creation of IT security policy standards.
- Executed effective cloud migration plans resulting in a wider organizational embrace of cloud technology.
- Protected company data by implementing security measures against unauthorized access.
- Executed the setup and configuration of user hardware and software applications.
- Assisted IT manager in overseeing department administrative duties and performing various clerical tasks.
- Ensured software remained patched and licenses were current.
- Developed and executed out-of-country business continuity strategies.
Senior Platform Engineer
Link Datacenter
Cairo
06.2010 - 12.2013
- Design and implement new Microsoft solutions.
- Responsible for managing & implementing BSolutions project "A hosted solution for Egypt ministries"
- Manager over 15,000 mailboxes over 150 different domains on multi-tenant Exchange servers.
- Migration of Hosted Exchange 2003 to Exchange 2010.
- Manage messaging security solutions like Fortimail and Mail Marshal.
- Level – 3 support for all of Datacenter hosted customers.
- Administration of different solutions includes MS Exchange servers, MS Domain controllers, MS SQL servers, MS IIS servers, and MS Sharepoint servers for the datacenter hosted customers.
Microsoft System Engineer
LinkdotNet
Cairo
06.2007 - 05.2010
- Resolved escalated incidents reported by users involving application failures or other IT related issues promptly.
- Installed, configured, and maintained Windows Server operating systems.
- Recorded systems information and documented design specifications and installation instructions.
- Configured tape libraries and robotic loaders for automated tape handling processes.
- Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
- Conducted routine maintenance activities on servers, storage systems, networking equipment and other components located in the Data Center.
System Administrator
Interact Technology Solutions
Cairo
10.2006 - 05.2007
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Troubleshot application errors and provided technical support to end-users.
- Configured and maintained system hardware, software and network components.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Created user accounts and managed access rights for users.
Education
MBA - International Management
Swiss Business School
Switzerland 2018.12 - 2020.02
Bachelor of Computer Engineering - Computer Engineering Technology
Faculty of Engineering, Cairo University
Egypt 09.2000 - 06.2006
Skills
- Innovation management
- Strategic leadership
- Critical Thinking
- Policy Implementation
- Budget Recommendation
- Problem-solving abilities
- Responsible and Dependable
- Compliance and regulations
- Disaster Recovery Planning
- Cloud Migration Strategies
- Decision-Making
- Artificial Intelligence Strategy
- IT strategy planning
- Continuous Improvement
- Disaster Recovery
- Infrastructure Management
- Cybersecurity Expertise
- IT Governance
- KPI Tracking
- Organizational Skills
- Effective Communication
- Microsoft Azure Cloud
- Microsoft 365
Certification
- INSEAD - Strategy in the Age of Digital Disruption
- PECB: Disaster Recovery Manager
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- MCSA: Office 365
- Microsoft Certified System Engineer
Trainings
- Leadership training for managers (Dale Carnegie academy)
- Finance for non-finance managers - Online (Emory university)
- Critical Thinking for the Information Age - Online (University of Michigan)
- Project Management Professional (New Horizons)
- ITIL Foundation (Microsoft)
Accomplishments
- CIO200 award by Global CIO Forum (2024)
- CSO30 award by Foundry and IDC Middle East (2024)
- CIO200 award by Global CIO Forum (2023)
Languages
Arabic
First Language
English
Proficient (C2)
C2
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT VP - Deputy Head of IT
QInvest LLC
01.2020 - Current
MBA - International Management
Swiss Business School
2018.12 - 2020.02
IT - Assistant Vice President
QInvest LLC
01.2014 - 12.2020
Senior Platform Engineer
Link Datacenter
06.2010 - 12.2013
Microsoft System Engineer
LinkdotNet
06.2007 - 05.2010
System Administrator
Interact Technology Solutions
10.2006 - 05.2007
Bachelor of Computer Engineering - Computer Engineering Technology
Faculty of Engineering, Cairo University
09.2000 - 06.2006