Overview
Work History
Education
Affiliations
References
Timeline
Generic

John-Mark Torrence

West Olive,MI

Overview

1
1
year of professional experience

Work History

Marina Dock Hand

Freedom Boat Club
Saugatuck, MI
05.2023 - 08.2023
  • Answered customers' questions and addressed complaints in person and via phone.
  • Maintained accurate records of customer information including boat registration numbers and contact information.
  • Provided customer service by responding to questions regarding boat rentals, fuel prices, and other services offered at the marina.
  • Communicated effectively with customers regarding any changes or updates concerning their reservations.
  • Assisted customers with the loading and unloading of their boats onto the docks.
  • Conducted daily inspections of boats stored at the marina for damage or signs of wear and tear.

Outdoor Show Sales Associate

Razor Custom Tackle
Grand Rapids, MI
01.2023 - 01.2023
  • Developed trusting relationships with customers by making personal connections.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Shipping Dock Associate

FedEx
Portage , MI
06.2022 - 08.2022
  • Loaded and unloaded freight from trucks and containers in a safe manner using pallet jacks or dollies.
  • Organized warehouse space to ensure efficient storage of goods.
  • Transported items between different locations within the facility as needed.
  • Inspected containers for damage or missing parts prior to loading and unloading cargo.
  • Used scanners to track parcel information, condition or receipt.

Education

Bachelor of Arts - Communications

Hope College
Holland, MI
05-2024

Affiliations

  • College Bass Fishing Tour 2021-2024
  • Professional Sponsorships include Razor Custom Tackle, Whitewater Fishing, Fitzgerald Rods & XZone Lures
  • Hope College Men's Lacrosse 2021 & 2022

References

References available upon request.

Timeline

Marina Dock Hand

Freedom Boat Club
05.2023 - 08.2023

Outdoor Show Sales Associate

Razor Custom Tackle
01.2023 - 01.2023

Shipping Dock Associate

FedEx
06.2022 - 08.2022

Bachelor of Arts - Communications

Hope College

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John-Mark Torrence