John Marquez

As a Floor Supervisor my responsibilities are

• Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
• Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
• Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
• Implemented Loss prevention strategies and ensured all team members were aware of Loss prevention behaviors.
• Boosted sales through effective merchandising strategies and attention to product placement on the floor, visual merchandising.
• Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
• Maintained store visual standards, aligning merchandising with brand guidelines, Promotional changes, Floorset changes.
• Stocking and replenishing sales floor to keep sizing and new styles available.
• Managed inventory levels to minimize stock discrepancies, conducting routine audits.
• Enforced team adherence to safety regulations and protocols. Near miss and injury reporting through proper channels.