John Martin
Newport,RI
Summary
Proven leader and adept decision-maker with extensive experience at Greenvale Vineyards, enhancing team productivity and customer satisfaction. Excelled in customer service and team leadership, achieving significant cost savings and fostering strong relationships with suppliers and customers. Demonstrated excellence in time management and strategic decision-making, driving business growth and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Manager
Greenvale Vineyards
03.2018 - 12.2024
- Implemented training programs for enhanced employee skills.
- Streamlined communication processes to foster transparency among departments.
- Conducted performance evaluations to identify areas for employee growth.
- Coordinated recruitment efforts to attract top talent.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Sales Associate
Greenvale Vineyards
03.2018 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Farm Manager
Rocky Rhode Oyster
Education
University of Maine
College of Charleston
Charleston, SCSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Greenvale Vineyards
03.2018 - 12.2024
Sales Associate
Greenvale Vineyards
03.2018 - 12.2024
Assistant Farm Manager
Rocky Rhode Oyster
University of Maine
College of Charleston
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