John Martinez
Chicago,IL
Summary
Resourceful worker able to handle diverse job requirements, learn quickly in training, and meet company goals. Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactically, keeping employees and customers satisfied with fast, accurate service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Line Memeber
Waterway Carwash
02.2024 - Current
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Assisted in the development of standard operating procedures, ensuring consistency across all shifts.
Bartender and Server
Acorn Grill & Terrace
07.2022 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Jim & Pete's Restaurant
07.2022 - 06.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Warehouse Associate
In Stock Supplies
07.2021 - 07.2022
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed inventory control, such as counting and stocking merchandise.
- Wrapped pallets in shrink wrap prior to loading.
- Consistently lifted materials weighing as much as 85 pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Cashier
Brookhaven Marketplace
02.2020 - 07.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Learned inventory positions and provided backup at key times.
Groundskeeper
St. Adalbert Catholic Cemetary
05.2019 - 08.2019
- Cleared public and private areas of debris before and after events.
- Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
- Completed preventive maintenance on equipment such as lawnmowers, fountains and sprinkler systems to save money and prevent costly repairs.
- Maintained routine landscaping schedules to boost lawn health.
- Managed groups of up to 8 co-workers.
Sales Representative
Vector Marketing Company
07.2018 - 05.2019
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Minimized process lags through strategic sourcing and customer expectation management.
Education
Industrial Engineering
City Colleges of Chicago - Wilbur Wright College
Chicago, ILHigh School Diploma -
William Howard Taft High School
Chicago, IL06.2018
Skills
- Certificate to practice Bartending
- Assembly and Production
- Shipping and Receiving
- Quantity Calculations
- Warehouse Logistics
- Lifting up to 80 lbs
- Obstacle Removal
- Creative Solutions
- Motivated Team Player
- Cash Register Operation
Certification
- Certificate of Completion, A-List Startenders Bartending Class - 40 Hours.
Timeline
Line Memeber
Waterway Carwash
02.2024 - Current
Bartender and Server
Acorn Grill & Terrace
07.2022 - Current
Bartender
Jim & Pete's Restaurant
07.2022 - 06.2023
Warehouse Associate
In Stock Supplies
07.2021 - 07.2022
Cashier
Brookhaven Marketplace
02.2020 - 07.2021
Groundskeeper
St. Adalbert Catholic Cemetary
05.2019 - 08.2019
Sales Representative
Vector Marketing Company
07.2018 - 05.2019
Industrial Engineering
City Colleges of Chicago - Wilbur Wright College
High School Diploma -
William Howard Taft High School