Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
Certification
Languages
Software
Timeline
Generic

John Martinez

Kernersville,NC

Summary

Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Property Manager

American Housing
11.2022 - 02.2025
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Completed annual rent calculations using housing database software.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Maximized rental income while minimizing expenses through effective planning and control.

Custom Cars

Guzman Customs
04.2020 - 11.2022
  • Removed broken and unserviceable carts from inventory for repair.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Disassembled and reassembled cars.

Sortation

Fastenal
10.2017 - 03.2020
  • Operated variety of conveyors, moving packages in, and out of loading dock areas safely and efficiently.
  • Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights, and hazardous chemical handling.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Lifted 50+ pounds using safety lifting belt.
  • Certified Forklift Operator

Maintenance/Cashier/Stocker

Neighborhood Walmart
03.2017 - 10.2017
  • I had multiple jobs in Walmart although most jobs where different in pay they found a pay where it would be reasonable for me
  • I helped clean the whole store clean and if cashier where need I would open a lane to let customers come through and make lines move faster
  • I also helped put items up
  • I was moved to night shift during the summer

Servers Assistant

The W on Elm
03.2016 - 02.2017
  • I was to help the servers when needed such as helping take food plates to our guest and also bring water and greet the guest when they have arrived to their table
  • I also helped prep meals such as salad
  • Some days I would be called into work on Sundays to help cater an event

Cashier/Cook

Elizabeth's Pizza
04.2014 - 02.2016
  • My job was to be a head cashier and to greet people, being responsible for the other cashiers and making sure the place was kept clean
  • If there was help needed to cook or prep something they would move me around to help out

Education

Associate of Science - Computer And Information Systems

Guilford College
Greensboro, NC
04-2023

High School Diploma -

James B. Dudley High School, Weaver Academy
Greensboro, NC
03.2016

Skills

  • Tenant relations
  • Debt control
  • Lease administration
  • Work order monitoring
  • Exceptional oral and written communication skills
  • Property management
  • Fair housing compliance
  • Multi-family property management
  • Staff management
  • Vendor management
  • Microsoft Excel

Leadership Experience

Head of my soccer team in high school, Commander of my class in ROTC in high school, I studied abroad to El Salvador and people looked to me and our professor who traveled with us for advice and help to communicate and let them know what was happening during the trip.

Communication Skills

Spanish, English, These helped me communicate with people at my jobs and also helped me in school with helping other students who couldn't speak English.

Certification

  • Fair Housing Certification- Various certifying bodies or state agencies.
  • Property Management Certification (PMC)- Various State Real Estate Commissions.

Languages

Spanish
Native or Bilingual

Software

Excel

Timeline

Property Manager

American Housing
11.2022 - 02.2025

Custom Cars

Guzman Customs
04.2020 - 11.2022

Sortation

Fastenal
10.2017 - 03.2020

Maintenance/Cashier/Stocker

Neighborhood Walmart
03.2017 - 10.2017

Servers Assistant

The W on Elm
03.2016 - 02.2017

Cashier/Cook

Elizabeth's Pizza
04.2014 - 02.2016

Associate of Science - Computer And Information Systems

Guilford College

High School Diploma -

James B. Dudley High School, Weaver Academy

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