Summary
Overview
Work History
Education
Skills
Timeline
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John Martinez Jr

Middletown,NY

Summary

Dynamic professional with extensive experience in material handling and customer service, notably at Kohl’s. Proven track record in OSHA compliance and effective forklift operations. Adept at fostering team collaboration and enhancing productivity, while consistently exceeding sales targets and improving customer satisfaction. Strong communicator with a commitment to safety and operational excellence.

Overview

33
33
years of professional experience

Work History

Material Handler

Kohl’s
10.2016 - 03.2025
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Operated forklifts and electric pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility. OSHA liscensed , since 2017,for the listed equipment.

Independent Contractor

Fed Ex/Home Delivery Division
08.2004 - 05.2013
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
  • Trained new employees driving routes, scanners, best practices and proper use of development tools.
  • Frequently inspected my vehicles to comply with FedEx & OSHA standards for proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • In closing I owned & operated (2) Full time & (4) part time routes with (23) zip codes in (3) counties. The incorporated name was RoJam Enterprises.

Direct Sales Representative

Tom James Company
10.1999 - 09.2004
  • Met customers in homes and businesses to discuss & sell custom clothing
  • Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
  • Participated in ongoing training sessions to stay current on industry trends, product knowledge, and sales techniques.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Store Manger

Ike Behar Shirt Co.
07.1998 - 07.1999
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Made-to-Measure Shirts Department Manager

Bergdorf Goodman Men
12.1991 - 05.1998

We opened the Men's store Christmas'91. We grew the business from zero to $300K In sales in six & a half years.

  • Developed and executed innovative promotions, driving increased foot traffic and sales.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed the process from start to finish. Sales,Fittings & delivery of the finished product to the customer. As well as personally entering every order to our manufacturer on a daily basis.

Education

Biblical Studies

National Outreach Bible Institute
Tulsa, OK
07-1986

High School Diploma -

Middletown H.S.
Middletown NY
06-1983

Skills

  • Forklift operations
  • Warehouse safety
  • Equipment operation
  • OSHA compliance
  • Verbal and written communication
  • Certified forklift operator

Timeline

Material Handler

Kohl’s
10.2016 - 03.2025

Independent Contractor

Fed Ex/Home Delivery Division
08.2004 - 05.2013

Direct Sales Representative

Tom James Company
10.1999 - 09.2004

Store Manger

Ike Behar Shirt Co.
07.1998 - 07.1999

Made-to-Measure Shirts Department Manager

Bergdorf Goodman Men
12.1991 - 05.1998

Biblical Studies

National Outreach Bible Institute

High School Diploma -

Middletown H.S.
John Martinez Jr