John Massa

Import raw food commodities from origin. Responsibilities included. Lead Generation, Cold Calling, Cold Emailing, Cross Selling, Upselling, R&D with current and prospective clients.

Arrange all shipments from crop to delivery Stateside and all steps in between.

Ensured all proper documents and certifications were handled and retained correctly.

Make 400 cold calls per day on behalf of 2 different clients in various industries with goal of setting 8 meetings per client per week.

Worked my way up from Arbitrage Clerk to Owning my own Seat. Spent 17yrs total on this Exchange the last 9 of which. owning my own Seat strictly trading my own money for speculation and profit.

Thrived in this fast paced, split decision making, risk managing environment.

• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
• Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.