John Mattics
West Valley City,UT
Summary
Dynamic and reliable driver with a clean record and extensive experience at Advantage Services. Proven ability in customer service and safe driving practices, adept at navigating city and non-city routes. Recognized for building strong client relationships and ensuring compliance with safety protocols while efficiently transporting passengers and goods.
Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
13
13
years of professional experience
Work History
Driver/Bio Tech
Advantage Services
07.2021 - Current
- Delivered goods efficiently while adhering to strict safety regulations.
- Maintained accurate logs of mileage, fuel consumption, and delivery schedules.
- Conducted routine vehicle inspections, ensuring optimal performance and safety compliance.
- Assisted in training new drivers on company policies and safe driving practices.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Removal of Bio Waste as request by Sale Lake City Health Department
- Clean and remove homless camp hazouses waste
- With the direction SLPC and UHP clean and haul all waste away
- Power washing of all homelss camp sites to prevent the spread of bacteria
- Driver of transport 15 passanger bus
- Homeless people from shelter to shelter
- Pick up and take homeless to hospital for care
Tow Truck Driver
Dealership Towing
03.2018 - 07.2019
- Operated tow truck to safely transport vehicles in various conditions.
- Conducted vehicle assessments to determine appropriate towing methods and equipment needed.
- Coordinated with dispatch to efficiently respond to emergency calls and service requests.
- Ensured compliance with safety regulations during all towing operations and related activities.
- Maintained accurate records of services performed, including mileage and equipment usage for reporting purposes.
- Resolved customer concerns promptly, enhancing overall satisfaction with towing services provided.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Operated with safety and skill to avoid accidents and delays.
- Reduced accident rates with careful driving and adherence to safety guidelines during towing procedures.
General Labor Construction Worker
Outlaw Demolition
08.2017 - 08.2017
- Operated heavy machinery for demolition and site preparation tasks.
- Assisted in material handling, ensuring safe and efficient workflows.
- Followed safety protocols to maintain a hazard-free work environment.
- Collaborated with team members to execute project timelines effectively.
- Conducted site clean-up and debris removal to support ongoing operations.
- Loaded and unloaded materials, optimizing space and resource allocation.
- Maintained clean, organized worksites to promote a safe working environment and minimize hazards.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Security Officer
CSC Staffing Security
01.2015 - 02.2017
- Monitored premises to ensure safety and security protocols were consistently followed.
- Responded promptly to incidents, conducting thorough investigations and documenting findings.
- Assisted in training new security personnel on policies and emergency procedures.
- Conducted regular patrols to deter unauthorized access and maintain a secure environment.
- Collaborated with law enforcement during incidents to facilitate smooth resolutions and reporting.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Service Lot Porter
Ken Garff
08.2014 - 09.2016
- Organized vehicle inventory to ensure efficient lot management and accessibility.
- Coordinated vehicle delivery and pick-up schedules to optimize customer service experiences.
- Inspected vehicles for cleanliness and readiness, maintaining high standards of presentation.
- Assisted customers with inquiries regarding vehicle features and availability, enhancing satisfaction levels.
- Utilized dealership software to track vehicle status and manage lot organization efficiently.
- Maintained cleanliness of the lot area, contributing to a professional dealership environment.
Lot Technician
Jerry Seiners
03.2012 - 07.2013
- Assisted in vehicle inspections, ensuring adherence to safety and quality standards.
- Operated diagnostic tools to identify vehicle issues and recommend necessary repairs.
- Maintained organized lot layout, optimizing space for efficient vehicle storage and retrieval.
- Supported team members in maintaining cleanliness and organization of workshop areas.
- Collaborated with technicians to learn repair techniques and enhance technical skills.
- Engaged in training sessions on safety protocols and equipment handling procedures.
- Managed inventory documentation, keeping accurate records of vehicle movements and transfers within the dealership network.
- Supported sales events by preparing display areas and reorganizing inventory as needed to showcase specific models or promotions effectively.
- Maintained dealership curb appeal through regular washing of cars displayed on the front line, creating an attractive environment for potential buyers.
- Increased efficiency of lot operations by regularly updating internal systems with accurate information regarding vehicle location changes.
- Transported cars between dealership locations, auctions, or other sites as required, supporting business operations effectively.
- Maintained a clean and organized lot, resulting in a professional appearance that attracted potential buyers.
- Displayed strong attention to detail while conducting visual inspections of incoming vehicles, identifying damages or discrepancies for prompt resolution.
Education
Aberham Lincoln High
Denver, CO05-1992
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Loading and unloading
- Safety protocols
- Defensive driving
- Driving in adverse conditions
- Navigational systems and GPS
- Transportation
- Traffic law observation
- Commercial driving
- Equipment operation
- Inclement weather driving
- Passenger transportation
- Relationship building
- Adaptable driving techniques
- Passenger assistance
- Drive a 14 to 30 Foot trailer
- Snow plow removal
- Janitorial services auto scrubber floor buffer
- Power Washer commerical use
Timeline
Driver/Bio Tech
Advantage Services
07.2021 - Current
Tow Truck Driver
Dealership Towing
03.2018 - 07.2019
General Labor Construction Worker
Outlaw Demolition
08.2017 - 08.2017
Security Officer
CSC Staffing Security
01.2015 - 02.2017
Service Lot Porter
Ken Garff
08.2014 - 09.2016
Lot Technician
Jerry Seiners
03.2012 - 07.2013
Aberham Lincoln High
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