Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lovetta Mattison

Ecorse,MI

Summary

Fifteen years of excellent customer service experience.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Machine Operator

Brose
04.2018 - Current
  • Stand/Walk for long periods
  • Work in confined spaces
  • Work safely around heavy equipment/machinery
  • Work in hot/cold environments
  • Frequently bend, stoop and lift up to 40pounds
  • Kaizen
  • 5s
  • Honda
  • STV, TRACKLINE and BACKFRAME and TRACIBILITY
  • Operate machine and supply the line with parts to operate and function to reach hourly rates continuously throughout the work shift
  • Monitor SAP for daily production needs and demands
  • Print labels according to GLTs and production
  • Safe launch
  • Check parts for damages and missing parts and reporting to TI and Quality to stop production and take proper action to to correct the problem before sending out damaged parts to the customer
  • Measuring frames to assure they are within the limits to build and send to customer by entering information in SAP.
  • Operated machining equipment safely with team of operators.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Monitored compliance with plant procedures, safety and sanitation protocols as well as government regulation.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.

Housekeeping

Hampton Inn
10.2017 - 05.2018
  • Cleaning
  • Dusting, vacuuming and restocking guests room to the highest quality standards.
  • Verified cleanliness and organization of storage areas and carts.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Dental Assistant

Kenneth Duffie, DDS
07.2013 - 10.2015
  • Answered phones
  • Made appointments
  • Cleaned, sterilized and restocked office supplies
  • Checked patients in/out.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Verified patient insurance eligibility and benefits.

Field Collector

Acct Read-Unibar /DTE
12.2011 - 12.2012
  • Disconnected gas/electric for commercial and residential customers
  • Removed and installed meters using hand tools
  • Checked and reported any down wires
  • Providing safety for all customers.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Entered client details and notes into system for interdepartmental access and review.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Monitored customer accounts for payment delinquency and initiated collection efforts.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.

Field Collector

Bartech/DTE
06.2008 - 12.2011
  • Disconnected gas/electric for commercial and residential customers
  • Removed and installed meters using hand tools.Checked and reported any down wires
  • Provided safety for all customers.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.

Seat assembler

Johnson Controls
05.2006 - 02.2008
  • Assembled seats and seat covers
  • Performed quality checks
  • Cross trained in different operations
  • Comply with TS16949 and ISO14001 policies and standards.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
  • Utilized safety devices and procedures to protect personnel and equipment.
  • Investigated and resolved production issues.
  • Collaborated with engineering teams to improve production efficiency.
  • Led production meetings to provide reports to management.

Education

Diploma - Math

St. Thomas Aquinas

Diploma/Certificate - Medical Assisting

Everest Institute
Southfield, MI
05.2012

Skills

  • Accounts Payable/Receivable
  • CPR Certificate
  • HIPAA Certificate
  • Measurement and Calibration
  • 5S Principles
  • ISO 9000 Trained
  • Welding Tool Operation
  • Training Junior Team Members
  • Hand Saw
  • Teamwork and Collaboration
  • Safety
  • Scheduling Flexibility
  • OSHA Certification
  • Active Learning
  • Good Communication
  • Computer Skills
  • Organize Supplies
  • Productivity Logs
  • Peer Training
  • Attention to Detail
  • Complex Problem-Solving

Timeline

Machine Operator

Brose
04.2018 - Current

Housekeeping

Hampton Inn
10.2017 - 05.2018

Dental Assistant

Kenneth Duffie, DDS
07.2013 - 10.2015

Field Collector

Acct Read-Unibar /DTE
12.2011 - 12.2012

Field Collector

Bartech/DTE
06.2008 - 12.2011

Seat assembler

Johnson Controls
05.2006 - 02.2008

Diploma - Math

St. Thomas Aquinas

Diploma/Certificate - Medical Assisting

Everest Institute

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Lovetta Mattison