John Mattos
Plymouth,MA
Summary
Productive department manager with a proven track record at Stop & Shop, enhancing customer satisfaction and team efficiency. Excelled in retail inventory management and fostering teamwork, significantly reducing waste and boosting profits. Known for a positive attitude and being a loyal dedicated employee for over 20 years working up to the position of department leader.
Overview
10
10
years of professional experience
Work History
Produce Manager
Stop & Shop
03.2014 - 07.2024
Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Coached and mentored team members and new hires.
- Assisted customers with questions in the department.
Education
High School Diploma -
Plymouth South High School
Plymouth, MA06.2001
Skills
- Customer service
- Retail management experience
- Retail inventory management
- Operational efficiency
- Merchandising strategies
- Ordering procedures
- Teamwork and collaboration
- Positive attitude
- Time management
Timeline
Produce Manager
Stop & Shop
03.2014 - 07.2024
High School Diploma -
Plymouth South High School
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