John McAllister
Probation Officer
Dumfries,VA
Summary
Qualified Probation Officer with [2] years of experience working with medium and high level offenders. Goal-oriented with skill in case management and collaborating with social service agencies for collaborative support. Adaptable and focused with a commitment to effectiveness. Extensive training in motivational interviewing techniques. Criminal justice professional well-educated on state and federal laws, court procedures and underlying social issues that contribute to crime. Expertise in research and statistical analysis.
Overview
9
9
years of professional experience
Work History
Probation & Parole Officer
Department Of Corrections
Fredericksburg, VA
06.2022 - Current
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Transported and monitored offenders on probation and parole for compliance with court protocols.
- Supervised offenders to reduce risk to community.
- Suggested special community service rehabilitation programs to help further support offenders.
- Created and maintained parole hearing information to keep leadership up-to-date on offender status.
- Researched each case thoroughly to strengthen case outcomes.
- Helped resolve probationer issues with housing, employment and healthcare.
- Conducted investigations into violations and other allegations.
- Screened offender referrals and completed intake interviews and paperwork.
- Completed reports on behalf of court and associated legal entities.
- Compiled information from law enforcement and conducted interviews with youth offenders.
- Performed both pre-sentence and pre-parole investigations.
Unemployment Claims Adjudicator
Alorica
04.2021 - 09.2021
- Remote
- Conduct hearings to recommend or make decisions on claims concerning government programs or other government-related matters
- Determine liability, sanctions, or penalties, or recommend the acceptance or rejection of claims or settlements
- Review and evaluate data on documents, such as claim applications, birth or death certi cates, or physician or employer records
- Prepare written opinions and decisions
- Research and analyze laws, regulations, policies, and precedent decisions to prepare for hearings and to determine conclusions
- Determine existence and amount of liability according to current laws, administrative and judicial precedents, and available evidence
- Confer with individuals or organizations involved in cases to obtain relevant information
- Recommend the acceptance or rejection of claims or compromise settlements according to laws, regulations, policies, and precedent decisions
- Rule on exceptions, motions, and admissibility of evidence.
iOS Advisor
Apple
01.2017 - 12.2019
- Remote Assisted clients who sought technical assistance by utilizing diagnostic procedures with an emphasis on handling the most frequently asked questions as quickly and effectively as possible, recognizing more complex problems and escalating accordingly
- Provide basic to moderately complex support to Apple customers on
- Apple products, systems, peripherals, and software
- Multitasked by logging of calls from customers onto an Apple database while following escalation procedures to resolve problems or issue.
Criminal Investigator
Public Defender's Of ce
Fayetteville, NC
03.2011 - 03.2015
- Investigated Criminal cases including homicide, white-collar fraud, burglary, sexual assault, and domestic violence
- Administrative Tasks
- Communication
- Correctional Facility
- Emergency
- Investigate serious misdemeanor and felony cases to collect information used to verify evidence or to substantiate innocence
- Visit clients in jail to conduct initial interviews, and when indicated, consider the appropriateness of and expedition of bond reduction; determine what facts, opinions, or background information witnesses have that may be relevant to the case and prepare a written
- Report and/or evaluate the information with the assigned attorney; photograph, measure, and draw the crime scene to scale to demonstrate its relationship to the physical evidence;
- Arrange defense expert witnesses, review experts credentials, evaluate their potential effectiveness with a jury, and coordinate delivery of evidence to experts; research criminal histories of defendants; ensure appearance of witnesses at time of trial and assist in witness preparation; assist counsel with facts of the case during trial; and conduct special investigations as directed
- Presented evidence at criminal trials
- Prepared complex, factual and detailed written reports of investigation and provided brie ngs and investigative reports concerning ongoing investigations
- Analyzed criminal complaints and identi ed crime patterns
- Analyzed criminal complaints and identi ed crime patterns
- Visit clients in jail to conduct initial interviews, and when indicated, consider the appropriateness of and expedition of bond reduction; determine what facts, opinions, or background information witnesses have that may
Correction Of cer
Sampson County NC
03.2009 - 12.2009
- Effectively communicate with inmates, staff, and members of the public
- Perform searches of persons, places, objects
- Work rotating, xed or split shifts, weekends, holidays
- Respond at any time to emergency calls
- Transport inmates on approved departmental vehicles at any time, day, or night, in any weather, traf c and road conditions
- Perform rescue functions to include CPR, basic rst aid, physically remove people from dangerous areas and use re ghting equipment to include re hoses, extinguishers and breathing apparatus
- Establish and maintain control of violent or uncooperative inmates
- Defend oneself or others against violent attacks
- Apprehend escaped/ eeing inmates to include running, jumping, climbing, crawling, using, and ring handguns, shotguns, and ri es at the level of pro ciency required
- Alway maint ain a professional demeanor to include times of mental and verbal abuse by inmates
- Oversaw 50 - 100 adults in a correctional residential facility setting.
Criminal Investigator
Department of Defense
Raleigh, NC
01.2007 - 12.2007
- Gained a general understanding of the U.S
- Department of Defense (DoD), its component agencies, military services, and mission
- Gained a general overview of the Federal Criminal Justice system including Federal
- Criminal Code and Rules, Title 18, Crimes and Criminal Procedure
- Was exposed to speci c ongoing criminal investigations in the Defense
- Criminal Investigative Service (DCIS) Raleigh Resident Agency
- Shadowed each DCIS Special Agent (5) in the Raleigh Resident Agency on a speci c case investigation
- Reviewed case le documents to understand underlying allegations under investigation and participate substantively in some case activity
- Assisted in documenting actions for case les
- This element included analysis of records, both nancial and contract documents; preparing spreadsheets of analysis in Microsoft Word and Excel; and computer keyword search analysis
- Was exposed to rearms quali cations and skill building; defensive tactics skill building; and the use of technical investigative equipment
- Participated in search warrants, and evidence processing
- Collaborated with federal agencies, including the FBI, DEA, ATF, and IRS.
Education
Master's Counseling -
Grand Canyon University
Bachelor's - Criminal Justice
University of North Carolina
MAKING CONTACT: A TRAINING FOR COVID-19 CASE INVESTIGATORS AND CONTACT TRACERS - undefined
Skills
- Law Enforcement
- Investigative Reports
- Evidence Collection
- Procedures
- Crime Scenes
- Word Processing
- Database
- Subpoenas
- Legal Requirements
- Customer Service
- Of ce Procedures
- Criminal Cases
- Background Checks
- Internal
- Investigations
- Suspicious Activity
- Scheduling Meetings
- Present Evidence
- Data Entry
- Https://wwwlinkedin
- Com/in/investigatorm
- Callister/
- Professional summary
- Experienced Investigator with strong leadership, problem-solving, time-management, and
- Organizational abilities
- Pre-Sentencing Investigations
- Developmental History
- Community Mental Health Programs
- Electronic Monitoring
- Complex Problem-Solving
- Anger Management
- Community Service Programs
- Critical Thinking
- Court Protocols
- Intake Interview
- Corrective Actions
- Home Assessments
- Drug Test Supervision
- Program Support
- Court Hearings
- Progress Reports
- Assessment Tools
- Goal Attainment
- Microsoft Excel
- Advanced Interpersonal Skills
- Microsoft Word
- Case Planning and Management
- Case Report Writing
- Microsoft Access
- Home Visits
- Community Organization
Timeline
Probation & Parole Officer
Department Of Corrections
06.2022 - Current
Unemployment Claims Adjudicator
Alorica
04.2021 - 09.2021
iOS Advisor
Apple
01.2017 - 12.2019
Criminal Investigator
Public Defender's Of ce
03.2011 - 03.2015
Correction Of cer
Sampson County NC
03.2009 - 12.2009
Criminal Investigator
Department of Defense
01.2007 - 12.2007
Master's Counseling -
Grand Canyon University
Bachelor's - Criminal Justice
University of North Carolina
MAKING CONTACT: A TRAINING FOR COVID-19 CASE INVESTIGATORS AND CONTACT TRACERS - undefined
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