Summary
Overview
Work History
Education
Skills
Seeking
Hobbies and Interests
Timeline
BusinessAnalyst
JOHN MCCALL

JOHN MCCALL

Mount Holly,NC

Summary

SENIOR HR STRATEGIST WITH AN AWARD-WINNING RECORD OF HELPING ORGANIZATIONS ACHIEVE SUSTAINED OPERATIONAL PERFORMANCE IMPROVEMENTS.

This executive has an uninterrupted record of success at collaborating with external organizations and senior executives to achieve robust performance improvement results. He has over 30 years of experience in developing and executing on strategies that drive significant top-line and bottom-line financial performance for his clients and his employers. He has strong relationship building, business development, and project management skills and the ability to thrive in fiercely competitive environments.

Overview

36
36
years of professional experience

Work History

Client Executive, Large Enterprise Division

Gartner, Inc.
Fort Myers, FL
02.2017 - Current
  • Winner: Gartner Winners Circle (multiple)
  • Gartner Eagle Award (2021)
  • Help CHROs, and their teams to refine strategy and execute with speed and precision.
  • Currently operate in a senior advisory capacity to the head of HR for over 10 Fortune 500 firms.
  • Establish and cultivate senior-level relationships with Chief Human Resources Officers and their direct reports at large U.S corporations.
  • Understanding client’s mission critical priorities and key milestones for achieving their HR strategy, recruiting, total rewards, DE&I, talent management and the full spectrum operational approaches they must execute on to stay competitive in their industry.
  • Hold scoping and requirements definition discussions lead to the defined merits and associated financial returns with formalizing an advisory and research partnership.
  • Analyze data from customer surveys to identify areas of improvement within the organization's products or services.

Vice President, Business Development - Healthcare Sector

True North Custom
Tampa Bay, FL
10.2013 - 01.2017
  • Managed a cross-functional account team crafting future state, omnichannel market development and community wellness programs for hospitals and healthcare systems.
  • Implemented a sustainable and measurable cross-channel marketing campaign which tripled patient screening participation and increased revenue by $2 million for a major regional hospital. Aster Award winning program.
  • Executed a nation-wide referral development and reputation building campaign for a regional children’s hospital increasing referrals by 50% and measurably improving their national rankings. Aster Award winning program
  • Created integrated market development programs that helped a total of four provider clients win national marketing excellence awards.
  • Executed a multi-year community health and service line program for one of the nation’s leading academic medical institutions which increased patient revenue by $2.8 million and brought in 1,100 incremental new patients.
  • Leveraged advanced analytical techniques including regression modeling and cluster analysis to help inform communication and targeting.

Vice President, Strategic Accounts

Infogroup (now Data Axle, Inc.)
Tampa, FL
04.2005 - 10.2013
  • Results oriented team leader of a dynamic national enterprise account group which designed and delivered sustained new customer acquisition, retention, and growth performance by leveraging analytics, campaign management, database marketing and other SaaS enterprise solutions.
  • Helped a major hospitality client increase cross-sell performance by 20% after implementing database marketing and digital campaign solution.
  • Worked with a major hotel company to increase new customer acquisition performance by 11% using database marketing and direct response tactics.
  • Consistently at top of leader board for company sales executives, regularly exceeding sales target in Strategic Accounts Division.
  • Established eleven new accounts with incremental revenue exceeding $15 Million.
  • Managed a marquee name client portfolio approaching $5 Million with National and International clients, which include, but are not limited to, Global Hyatt Corporation, Hilton Hotels, Hilton Grand Vacations Club, Royal Caribbean International, Celebrity Cruises, Wells Fargo, Wyndham Hotels and Wyndham Vacation Ownership.
  • Initiated then expanded a long-term business and consumer data processing and database relationship with a major cruise line that spanned 7 years and resulted in $5 Million in new revenue.
  • Negotiated a business data and analytics solution with a major U.S printing company resulting in a 3-year deal worth $1.7 Million.
  • Established a B2B sales enablement and CRM solution and data deal at a major U.S logistics firm that displaced a competitor and resulted in a new $1/2 Million relationship.

IT Infrastructure, Database Development, Predictive Analytics and Direct Marketing

Independent Contract Consultant
Boston, MA
08.2003 - 04.2005
  • Analyzed customer data to identify target audiences for direct marketing campaigns.
  • Developed and maintained customer databases, segmenting customers according to their needs and preferences.
  • Conducted market research to evaluate current trends in the industry, competitor activities, and consumer behaviors.
  • Created and implemented strategies for optimizing customer engagement through email campaigns and other digital channels.
  • Designed A and B tests to measure success of different approaches to direct marketing initiatives.

District Manager and Alliance Lead

Siebel Systems, Inc. (now Oracle)
Burlington, MA
01.2002 - 01.2003
  • Leveraged Target Account selling techniques to establish and maintain contact at the executive level and expand Siebel’s relationship with major athletic shoe manufacturer by $500,000.
  • Expanded relationship with national security software company by 17% in a single year.
  • Met or exceeded aggressive quarterly sales objectives and grew a $2.2 Million portfolio by 31% in one year.

Senior Manager, CRM Service Line Lead

Capgemini U.S. (Formerly Cap Gemini Ernst & Young US LLC)
Newton, MA
06.2000 - 05.2002
  • Established five new marquee clients worth $17.5M in new consulting revenue.
  • Accounts included FedEx, JC Penney, Eckerd Health Services, and Federated Department Stores.
  • Managed a team of twenty-two managers, senior consultants, and staff consultants, and met sales, utilization, and gross operating profit objectives for the practice.
  • Founded, led, and expanded Siebel Alliance team, which resulted in $1.8 Million in new eBusiness systems integration work in one year.
  • Jointly formulated solutions with clients and prospective clients; assessing current state processes and IT infrastructure capabilities, defining the future state, determining requirements, and proposing consulting services work.
  • Increased alliance partner sales funnel by $22.7M in one year.

District Manager

Dun & Bradstreet Corporation (now D&B Inc.)
Westboro, MA
07.1988 - 01.2000
  • Achieved 111% of sales target for 1999 and 104% of sales target for 1998.
  • Led a team of sixteen sales associates and worked closely with these relationship managers, consultants, customer support representatives and support staff in managing major selling opportunities.
  • From strategic and tactical needs assessment through implementation and post-sale phases, teamed with sales associates to position information products & services as well as large dollar value-added supply chain management solutions.
  • Product suite included portfolio credit risk management software, purchasing applications, database marketing platforms, EDI and e-Commerce solutions and professional consulting services.
  • (HQ: Parsippany, NJ.)

Manager-Business Development

Dun & Bradstreet Corporation (now D&B Inc.)
Westboro, MA
  • Reached 102% of target in 1996 and 126% of target for 1997.
  • Achieved new business revenue target of $7M annually.
  • Procured and leveraged innovative database marketing platforms including Sybase, Business Objects and MS Access in support of regional market penetration, prospect analysis and direct marketing campaigns.
  • Spearheaded special project initiatives including results tracking, lead routing and vertical market initiatives as well as regional account planning & training programs.
  • Winner of Regional Business Development Excellence Award.
  • Promoted to Sales Manager.

Education

BBA - Management Sciences, Marketing, Finance

Saint Bonaventure University
Olean, NY
01.1988

Skills

  • Strategic Growth Planning and Strategy
  • HR Advisory
  • Team Leadership and Management
  • Strategic Communications
  • Public and Community Health Experience
  • Digital / Omnichannel Campaign Development
  • Marketing Technology
  • Business Case Development
  • Digital Marketing and Campaign Development
  • Key Account Management
  • Cultivating C-Level Relationships
  • Coaching and Mentoring
  • Consultative and Solution Selling (Challenger/BOLT/Solution Selling)
  • Contract Negotiations
  • Database Development
  • New Customer Acquisition
  • Networking abilities

Seeking

A strategic consulting, client relations, culture leader role aligned with an organization committed to social responsibility and driving success for itself and its clients.

Hobbies and Interests

  • Hiking
  • Open Water Swimming
  • Reading
  • Domestic and International Travel
  • Guitar
  • Volunteering

Timeline

Client Executive, Large Enterprise Division

Gartner, Inc.
02.2017 - Current

Vice President, Business Development - Healthcare Sector

True North Custom
10.2013 - 01.2017

Vice President, Strategic Accounts

Infogroup (now Data Axle, Inc.)
04.2005 - 10.2013

IT Infrastructure, Database Development, Predictive Analytics and Direct Marketing

Independent Contract Consultant
08.2003 - 04.2005

District Manager and Alliance Lead

Siebel Systems, Inc. (now Oracle)
01.2002 - 01.2003

Senior Manager, CRM Service Line Lead

Capgemini U.S. (Formerly Cap Gemini Ernst & Young US LLC)
06.2000 - 05.2002

District Manager

Dun & Bradstreet Corporation (now D&B Inc.)
07.1988 - 01.2000

Manager-Business Development

Dun & Bradstreet Corporation (now D&B Inc.)

BBA - Management Sciences, Marketing, Finance

Saint Bonaventure University

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