JOHN McCLUNG JR.

A highly efficient consultant with hands-on experience in enhancing human behavior and aptitude; creating and delivering training sessions and courses to motivate the workforce to achieve organizational goals. Successfully worked with numerous businesses and several fortune 500 companies, leading their staff and employees to reach their maximum potential and abilities. Outstanding speaker and communicator, able to engage staff members and employees by presenting impactful morale boosting messages. Well-versed in the design, development, and delivery of effective training programs; representation of organizational objectives to diverse people, roles and mindset. Skilled at needs assessment, strategic planning, establishing priorities and motivating people to attain their best while following through to ensure success. Comprehensive knowledge of providing customer care, including needs assessment techniques, quality service standards, and customer satisfaction evaluation techniques. Exceptional ability to build long-term productive relationships; handle complaints, resolve complex issues, and win customer loyalty.

Strategic Planning, Improving Operational Efficiency, Organizational Development Dynamic, results-driven leadership, customer service and business consulting professional offering over numerous years of commendable experience in project management, training, sales/ marketing, customer service, performance, and operations management. A business leader who consistently achieves high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations; Recognized by colleagues, clients for a tireless work ethic and commitment to service excellence.

• MENTAL HEALTH CERTIFICATION, 2022
• TRANSFORMATION ACADEMY (Online Certification), 2020
• BLACK BELT SPEAKERS, 2018
• GLOBAL OBED DEI SEMINARY UNIVERSITY (GODSU) - License of Chaplaincy - Chaplain, 2018
• Master’s degree, Business Management, UNIVERSITY OF PHOENIX, 2007
• Bachelor of Arts, Business Administration, UNIVERSITY OF PHOENIX, 2005
• Bachelor of Science, Business Management, UNIVERSITY OF PHOENIX, 2005

• Recognized as a company leader in customer service and Leadership.
• President Biden Lifetime Achievement Award
• 2022 People’s Choice Award.
• Endorsed by world renowned speaker Les Brown
• Danny Glover Humanitarian Award
• Recognized as Who's Who Top 40 to know in 2015 recognized as leading community liaison.

A highly efficient consultant with hands-on experience in enhancing human behavior and aptitude; creating and delivering training sessions and courses to motivate the workforce to achieve organizational goals. Successfully worked with numerous businesses and several fortune 500 companies, leading their staff and employees to reach their maximum potential and abilities. Outstanding speaker and communicator, able to engage staff members and employees by presenting impactful morale boosting messages. Well-versed in the design, development, and delivery of effective training programs; representation of organizational objectives to diverse people, roles and mindset. Skilled at needs assessment, strategic planning, establishing priorities and motivating people to attain their best while following through to ensure success. Comprehensive knowledge of providing customer care, including needs assessment techniques, quality service standards, and customer satisfaction evaluation techniques. Exceptional ability to build long-term productive relationships; handle complaints, resolve complex issues, and win customer loyalty.

• President Biden Lifetime Achievement Award
• Danny Glover Humanitarian Award
• 2022 People's Choice Award
• ATL's Hottest Award (2 Categories)
• International IChange Nations Award

• Chaplain License
• Mental Health Certification
• Life Coach Certification
• Public Speaking Certification