Summary
Overview
Work History
Education
Skills
Timeline
Generic

John McClure

Ormond Beach,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Owner

McClure's Renovations LLC
08.2017 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Founded and managed house renovations, property maintenance and sales.

Customer Service Representative

J&P Cycles
02.2013 - 06.2016
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Education

Union Electrical Apprenticeship -

Daytona State College
Daytona Beach, FL
05.2011

Industrial Electrical Diploma - Industrial Electrical

JF Drake State Technical College
Huntsville, AL
08.2003

Skills

  • Client Service
  • Customer Relations
  • Profit and Loss Analysis
  • Business Planning
  • Design Coordination
  • Contract Negotiation Expertise
  • Sales Leadership
  • Budget Development
  • Project Estimating
  • Project Management
  • Bidding Process
  • Contract Management
  • Adaptable and Flexible
  • Remodels and New Construction
  • Approachable and Outgoing
  • Bathroom Remodeling
  • Interior Renovations

Timeline

Owner

McClure's Renovations LLC
08.2017 - Current

Customer Service Representative

J&P Cycles
02.2013 - 06.2016

Union Electrical Apprenticeship -

Daytona State College

Industrial Electrical Diploma - Industrial Electrical

JF Drake State Technical College

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John McClure