John McDaniel
Bondurant,IA
Summary
Versatile and results-driven professional with a proven track record at Hank's Specialties, enhancing customer satisfaction and streamlining operations. Excels in critical thinking and organizational skills, demonstrated through successful business management and efficient project completions. Renowned for professionalism and adaptability, consistently achieving goals with exceptional service.
Diligent with solid background in managing inventory and maintaining accurate records. Demonstrated ability to streamline operations and ensure efficient workflow. Proven skills in attention to detail and effective communication.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Counter Sales/Warehouse Worker
Hank's Specialties
06.2018 - Current
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Operated register efficiently, reducing wait times and improving customer experience.
- Managed inventory counts to ensure stock levels were maintained accurately.
Owner/Operator/Installer
JM Floorcoverings Inc.
06.2000 - 06.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Flooring Installer
St. John Floorcovering
06.1998 - 06.2000
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
- Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
- Enhanced customer satisfaction by providing professional and timely flooring installation services.
- Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
- Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
Route Sales
Pepsi
04.1996 - 06.1998
- Safely operated company vehicle, adhering to strict safety standards and ensuring proper maintenance was conducted regularly.
- Ensured optimal product freshness through careful rotation of stock and monitoring expiration dates during deliveries.
- Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently.
- Adhered to company policies while representing the organization professionally at all times during interactions with customers and peers.
- Actively participated in regular meetings, sharing insights gleaned from field experience that helped inform company-wide strategies and goals.
- Achieved consistent on-time deliveries by efficiently planning and organizing routes based on customer needs.
Education
No Degree - Business Administration
DMACC
Ankeny, IAHigh School Diploma -
Ames High School
Ames, IA05-1986
Skills
- Professionalism
- Self motivation
- Time management abilities
- Physical stamina
- Safety procedures
- Adaptability and flexibility
- Decision-making
- Organizational skills
- Critical thinking
- Reliability
Certification
CDL -A April 1996 to Present
Timeline
Counter Sales/Warehouse Worker
Hank's Specialties
06.2018 - Current
Owner/Operator/Installer
JM Floorcoverings Inc.
06.2000 - 06.2018
Flooring Installer
St. John Floorcovering
06.1998 - 06.2000
Route Sales
Pepsi
04.1996 - 06.1998
No Degree - Business Administration
DMACC
High School Diploma -
Ames High School
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