Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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John McDonnell

Beachwood ,NJ

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

2
2
years of professional experience

Work History

Server

The Ocean View
Seaside Heights, NJ
04.2024 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Server /Head Bartender

Kpot Korean BBQ & Hotpot
Toms River, NJ
08.2023 - 04.2024
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Upheld high standards of sanitation in accordance with health department regulations.

Server

On The Border Cantina and Grill
Toms River, NJ
10.2022 - 08.2023
  • Provided exceptional service to high volume of daily customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Trained new employees on restaurant procedures and plating techniques.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Education

Associate of Science - Business Administration

Ocean County College
Toms River, NJ
01-2024

Bachelor of Science - Finance

Kean University
Union, NJ

Skills

  • Guest Engagement
  • Safe Food Handling
  • Strong Work Ethic
  • Server training
  • Hospitality service expertise
  • POS operation

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Server

The Ocean View
04.2024 - Current

Server /Head Bartender

Kpot Korean BBQ & Hotpot
08.2023 - 04.2024

Server

On The Border Cantina and Grill
10.2022 - 08.2023

Associate of Science - Business Administration

Ocean County College

Bachelor of Science - Finance

Kean University
John McDonnell