John McGettigan
IT Professional
Stratford,CT
Summary
Highly skilled IT leader with expertise in driving technological advancements and optimizing systems. Strong focus on team collaboration, delivering reliable solutions, and adapting to changing needs. Proven ability to guide strategic initiatives, manage complex projects, and implement cutting-edge technologies. Known for fostering innovation, ensuring cybersecurity, and enhancing operational efficiency.
Overview
22
22
years of professional experience
4
4
CompTIA Certifications
4
4
Amazon Web Services (AWS) Certifications
Work History
IT Project Management
APlus Development
01.2023 - Current
- Assessed IT infrastructure, applications, and operational processes to identify deficiencies, risks and areas for enhancement.
- Engineered IT solutions addressing client requirements, incorporating system integrations, cloud migrations, and cybersecurity safeguards.
- Delivered comprehensive training and support on all systems and processes, ensuring seamless transitions and fostering constant improvements.
Sr. Technical Account Manager
Amazon Web Services
01.2021 - 01.2023
- Delivered AWS cloud solutions and strategic guidance to Enterprise AWS customers.
- Conducted strategic C-level business reviews identifying opportunities by analyzing data trends related to performance, reliability, security, and cost optimization.
- Guided enterprise customers through the AWS Security Improvement Program's framework to enhance customer security postures.
- Member of the AWS Security Improvement Program providing improving enterprise customer's security posture by driving improvements that reduced vulnerabilities and improved industry standard compliance.
- Improved network infrastructure for Enterprise customer by tailoring cloud solutions that led to a measurable increase in performance, reliability, and cost optimization.
- Served as a key escalation contact to manage critical technical issues.
- Led technical workshops and training sessions providing customer teams with skills for the effective AWS service utilization.
Director Information Technology
Bottom Line Inc.
01.2015 - 01.2021
- Directed overall strategic and technical IT operations for a leading financial, health, and lifestyle media organization exceeding $150M in revenue.
- Managed infrastructure and application projects, offering strategic guidance, budgeting, cost control, compliance, security, and governance.
- Oversaw migration of an on-premises computer center to cloud platforms, including Amazon AWS and Microsoft Office365.
- Implemented and supported WordPress and Magento websites, video channels, and social media platforms.
- Led integration of multiple SaaS offerings to enhance digital content delivery, e-commerce, and customer support operations.
- Provided support for financial and data analytic operations, including data warehousing and financial reporting.
Manager, Information Systems
Boardroom, Inc.
01.2003 - 01.2015
- Implemented and managed key infrastructure and application projects, optimizing operations and cost-efficiency.
- Spearheaded the development of the corporate computer center managing all network, server, and environmental infrastructure.
- Implemented and managed a multi-tier Rackspace Cloud hosting solution for an $10M multimedia initiative, maximizing content delivery and audience reach.
- Integrated a database publishing CMS system supporting a $40M book business reducing annual production costs by $500k.
- Supported the circulation, fulfillment, and analytic IT systems for a annual 60 million piece direct marketing operation, including data warehousing and customer service.
- Oversaw PC and Mac desktop teams, ensuring seamless operations in fast-paced financial, marketing, and editorial production environments.
Education
Bachelor of Science - Information Systems
State University of New York @ Buffalo
Buffalo, NYSkills
- Infrastructure Management
- Cloud Architecture
- Systems Integration
- Network Administration
- IT Project Management
- Business Intelligence
- Security & Compliance
- IT Support Management
Certification
- CompTIA Secure Infrastructure Specialist May 2024
- CompTIA Security+ May 2024
- CompTIA Network+ Nov 2024
- CompTIA A+ Apr 2024
- AWS Certified SysOps Administrator Feb 2022
- AWS Certified Security Specialty May 2021
- AWS Certified Developer Associate Mar 2021
- AWS Certified Solutions Architect Associate Apr 2019
Timeline
IT Project Management
APlus Development
01.2023 - Current
Sr. Technical Account Manager
Amazon Web Services
01.2021 - 01.2023
Director Information Technology
Bottom Line Inc.
01.2015 - 01.2021
Manager, Information Systems
Boardroom, Inc.
01.2003 - 01.2015
- CompTIA Secure Infrastructure Specialist May 2024
- CompTIA Security+ May 2024
- CompTIA Network+ Nov 2024
- CompTIA A+ Apr 2024
- AWS Certified SysOps Administrator Feb 2022
- AWS Certified Security Specialty May 2021
- AWS Certified Developer Associate Mar 2021
- AWS Certified Solutions Architect Associate Apr 2019
Bachelor of Science - Information Systems
State University of New York @ Buffalo
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