John McKennedy
State Street Bank
Walpole,MA
29
years of professional experience
Over 20 years of Financial Service experience with an emphasis on client service. Trade processing with knowledge of settlement issues and income processing related to entitlements and accruals.
Work History
Client Service-Senior Associate
2 Years 8 Months- Be responsible for maintenance of accurate records of research, follow up and client interaction.
- Liaise with the internal service teams to solve inquiries raised and collaborate to build a cohesive service delivery model. Identify the need for escalation of issues.
- Ensure all relevant regulation & internal procedures are completed and adhered to.
- Build and maintain strong client and inter-departmental relationships.
Operations, Sr. Associate
4 Years 1 Month- Oversight team will ensure that all end of day reports are saved along with preparer and reviewer signatures. Ensure that metrics are saved.
- Review that the offshore team did not miss any SLA/KPI and if SLA/KPI was missed reasoning must be provided.
- Ensure that daily pricing checklists are checked and reviewed by the offshore team. Save any finding’s during our review on collaborate for HCL review.
- Attend regular meetings on the Model Office and new client onboarding.
- Review sign-off on HCL manager’s checklist
- Conduct training sessions with the onboarding and HCL team on new products and system upgrades/changes.
- Work with onshore team and offshore and create a deployment plan without any operational interruptions. Some of the tasks include: drafting a deployment schedule, coordinate with onshore and offshore of training plan, develop migration of clients between EPW IDs, provide assistance in obtaining vendor access and system access, gain access to EPW, ensure that all metrics, checklists, EOD reports, trackers and PSA are saved onto the shared folder in collaborate.
Sr. Pricing Analyst
6 Years 9 Months- Provides pricing support for IMS clients on the EPW application
- Provides pricing support to IMS client groups, including responding to inquiries, providing nightly pricing reports and conducting specialized pricing research and analysis.
- Utilizes advanced level of knowledge in the resolution of pricing issues and escalates to management as required.
- Resolves pricing exceptions for defined client level tolerance thresholds. Provide necessary audit backup.
- Ensure accuracy of manual entries and provide necessary audit backup for manually priced securities
- Work in team environment.
Account Manager-Custody
2 Years 3 Months- Managed a group of 4 Portfolio Accountants
- Monitored daily responsibilities
- Cash availability
- Past due income
- Monitor trade settlements-foreign and domestic
- Reconciling domestic and foreign cash accounts
- Answered inquiries from Investment Manager
- Monitored weekly responsibilities
- Ties cash collateral and swap positions to broker statements
- Held weekly meetings to discuss status of aged past due and cash exceptions
- Monitored monthly reporting to Client
Senior Custody Specialist
6 Years- Trained new employees on State Street’s Computer System
- In charge of preparing Custody Bills for over 30 FRIC funds
- In charge of posting all the expenses and tying out with client for all the FRIC Funds
- Dealt with client regarding any issues regarding money movements
- Helped Manager research outstanding issues
Senior Specialist-Customer Representative
2 Years- Acted as a liaison between client and operations group
Portfolio Administrator
2 Years- Maintained book of accounts for Mutual Funds
- Processed daily transactions and income collections, determine cash availability, and monitored trade settlements.
- Completed weekly and monthly proofs, reconciled past due income
- Developed an understanding of security types and their settlement procedures
Education
Bachelor of Science - Finance
Skills
Microsoft Office (Excel
Word)
Multi-Currency Horizon (MCH)
Bloomberg
Reuter
IMT(Interactive Management Tool)
Information Classification
- Information Classification: Limited Access
- Information Classification: General
Timeline
Client Service-Senior Associate
State Street Bank
07.2022 - 03.2025Read More
Operations, Sr. Associate
State Street Bank
05.2018 - 06.2022Read More
Sr. Pricing Analyst
State Street Bank
07.2011 - 04.2018Read More
Account Manager-Custody
State Street Bank
11.2006 - 02.2009Read More
Senior Custody Specialist
State Street Bank
01.2000 - 01.2006Read More
Senior Specialist-Customer Representative
INSURANCE SERVICES DIVISION
01.1998 - 01.2000Read More
Portfolio Administrator
State Street Bank
01.1996 - 01.1998Read More
Bridgewater State University
Bachelor of Science from Finance
Read More