John Mcneely
Albuquerque,NM
Summary
Sas Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, Salesforce systems and program management. Driven and decisive Manager offering Training 10+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
9
9
years of professional experience
Work History
Employment Specialist/Outside Sales Representative
Express Employment Professionals
Durango, CO
07.2023 - Current
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Maintained up-to-date knowledge of recruitment trends, best practices, legal requirements related to recruiting activities.
- Scheduled or conducted new employee orientations.
- Compiled data from personnel records and prepared reports on candidate performance and qualifications.
- Explained job duties, compensation and benefits to potential candidates.
Intake Specialist
Bachus & Schanker
Aurora, CO
03.2023 - 07.2024
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Communicated regularly with clinical staff regarding client progress and changes in condition or behavior.
- Coordinated with external agencies to ensure continuity of care for clients.
Inside Sales Representative
Home Loans Assist
Westminster, CO
10.2015 - 10.2022
- Maintained detailed account records and contact logs to facilitate sales process.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Consulted with customers to aid selection and purchase of products that met needs.
- Developed and implemented strategies to increase sales volume.
- Listened to customer needs to identify and recommend best products and services.
- Maintained detailed records of customer interactions, orders and account status updates.
- Provided customers with product information, pricing and availability.
- Liaised between outside sales representatives and accounts to optimize customer service.
- Solicited feedback from customers on product features and service levels.
- Contacted new and existing customers to discuss product and service solutions.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Education
GED -
Denver Public Schools
Crowley, CO06-2009
Skills
- Strategic Planning
- Performance Management
- Workforce Management
- Expense Tracking
- Operations Management
- Business Development
- Policy Implementation
- Financial Management
- Marketing
- Contract Management
- Business Administration
- Staff Development
- Key Performance Indicators
- Customer Relationship Management (CRM)
- Team Leadership
- Schedule Preparation
- Performance Evaluations
- Salesforce Management
Date Printed
01/03/2024 2:33:04 PM (UTC-05:00)
Timeline
Employment Specialist/Outside Sales Representative
Express Employment Professionals
07.2023 - Current
Intake Specialist
Bachus & Schanker
03.2023 - 07.2024
Inside Sales Representative
Home Loans Assist
10.2015 - 10.2022
GED -
Denver Public Schools
Similar Profiles
Shamonque JohnsonShamonque Johnson
Funding Specialist at Express Employment Professionals/ VolkswagenFunding Specialist at Express Employment Professionals/ Volkswagen
Kenyerbeth RamirezKenyerbeth Ramirez
General Laborer at Express Employment ProfessionalsGeneral Laborer at Express Employment Professionals
Marcos PelaezMarcos Pelaez
Guest Services Liaison (Temporary Assignment) at Express Employment ProfessionalsGuest Services Liaison (Temporary Assignment) at Express Employment Professionals
Amanda McGahanAmanda McGahan
Executive Assistant/Accounts and Payroll Manager at Express Employment ProfessionalsExecutive Assistant/Accounts and Payroll Manager at Express Employment Professionals
Josiah MarquezJosiah Marquez
Summer Camp Volunteer at Albuquerque ZooSummer Camp Volunteer at Albuquerque Zoo