John M. Cooper
Ocean Shores,WA
Summary
John Cooper is a dedicated and loyal individual who is determined to succeed. He is proficient at quickly learning new material and adapting to challenges. John works effectively in team environments and independently, always striving to excel and positively contribute to his employer. John possesses a versatile skill set in project management, problem-solving, and collaboration. John brings a fresh perspective and a strong commitment to quality and success and has been recognized for his adaptability and proactive approach to delivering effective solutions.
Overview
19
19
years of professional experience
Work History
Cashier
Dollar General
01.2020 - 01.2022
- Provided outstanding customer service
- Bagged sold items for customers
- Rang up customer orders
- Deterred theft by using physical presence
- Responded to internal emergency's
- Stocked shelves
- Rotated product
Regional Courier
Bloodworks Northwest
01.2012 - 01.2016
- Responsible for the pick-up and delivery of blood, blood components, and supplies while maintaining deadlines and ensuring temperature-sensitive items are uncompromised
- Developed and maintained the Cord Blood Courier Route
- Built relationships with internal and external customers
Security Officer
DirtFish Rally Driving School
01.2010 - 01.2012
- Provided proactive access control and patrolled property
- Developed report forms and submitted activity and incident reports
- Provided desktop support and reestablished remote monitoring for the CCTV system
Security Officer
Securitas Security Services
01.2009 - 01.2010
- Assisted in identification and resolution of access control issues
- Patrolled property for trespassers, vandalism, and fire
- Made security recommendations and submitted reports
Delivery and Stocking
Parker Paint
01.2008 - 01.2009
- Provided customer service
- Custom matched paint samples
- Handled transactions
- Delivered products
- Conducted inventory audits
Parking Enforcement Personnel
Parking Enforcement Services
01.2005 - 01.2008
- Ensured adherence to clients' parking policies
- Issued parking notices and facilitated vehicle removal
- Worked with supervisors and coworkers on issue resolution
Security Officer/Loss Prevention Agent/Uniform Services Coordinator
Phoenix Protective Corporation
01.2003 - 01.2005
- Detected, deterred, and apprehended shoplifters
- Developed and implemented post orders
- Managed employee schedules and assisted in payroll verification
Education
Digital Forensic Examiner -
Cyber Security Institute
Lynnwood, WA01.2010
Digital Forensics -
Edmonds Community College
Lynnwood, WA01.2010
Tech Support Specialist -
Edmonds Community College
Lynnwood, WA01.2010
Windows Forensics Essentials -
Cyber Security Institute
Lynnwood, WA01.2009
AAAS - Criminal Justice
Shoreline Community College
Shoreline, WA01.2003
Skills
- Computer Proficient
- Project Management
- Strong Customer Service Skills
- Strong Report Writing Skills
- Work ethic and integrity
- Reliability and punctuality
- Customer relations
- Issue resolution
- Complex Problem-solving
- Decision making aptitude
Timeline
Cashier
Dollar General
01.2020 - 01.2022
Regional Courier
Bloodworks Northwest
01.2012 - 01.2016
Security Officer
DirtFish Rally Driving School
01.2010 - 01.2012
Security Officer
Securitas Security Services
01.2009 - 01.2010
Delivery and Stocking
Parker Paint
01.2008 - 01.2009
Parking Enforcement Personnel
Parking Enforcement Services
01.2005 - 01.2008
Security Officer/Loss Prevention Agent/Uniform Services Coordinator
Phoenix Protective Corporation
01.2003 - 01.2005
Digital Forensics -
Edmonds Community College
Tech Support Specialist -
Edmonds Community College
Windows Forensics Essentials -
Cyber Security Institute
AAAS - Criminal Justice
Shoreline Community College
Digital Forensic Examiner -
Cyber Security Institute