Summary
Work History
Education
Skills
Timeline
Generic

John Meade

Lynchburg,VA

Summary

Dynamic professional with extensive experience in hospitality and quality control, notably at Holiday Inn Hotel Sandton. Proven track record in finance management and guest services, enhancing operational efficiency and reducing discrepancies. Skilled in inventory oversight and fostering team collaboration, driving continuous improvement and customer satisfaction.

Work History

Night Auditor

Holiday Inn Hotel Sandton
  • Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
  • Generated and printed daily financial reports to track hotel performance.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Coordinated with housekeeping staff to address any overnight room maintenance requests or special accommodations needed.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.

Quality Control Technician

Total Plastics Solutions
  • Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
  • Proposed corrective actions to address recurring quality issues.
  • Developed and implemented quality control processes to meet product standards.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Reduced customer complaints by proactively addressing potential issues before products left the facility.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
  • Tested and evaluated product precision against specifications to reduce discrepancies.
  • Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Collaborated with production team to refine manufacturing processes, resulting in higher quality outputs.

General Manager

Days Inn Hotel
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.

Administrative Coordinator

Teva Pharmaceuticals
  • Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
  • Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
  • Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
  • Enhanced communication between departments with timely and accurate preparation of reports and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
  • Collaborated with cross-functional teams to achieve project objectives within tight timelines.
  • Enhanced team communication by organizing weekly meetings and setting clear agendas.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Kept high average of performance evaluations.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Education

Bachelor Of Business Administration And Management - Management

National College
Lynchburg, VA
05.2005

Skills

Inventory oversight

Timeline

Night Auditor

Holiday Inn Hotel Sandton

Quality Control Technician

Total Plastics Solutions

General Manager

Days Inn Hotel

Administrative Coordinator

Teva Pharmaceuticals

Bachelor Of Business Administration And Management - Management

National College

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John Meade