John Merriman

Work History

INDUSTRIAL PEST CONTROL TECHNICIAN

LEWIS PEST CONTROL

01.2021 - 08.2023

Inspect, monitor and address pest concerns in unique industrial accounts.
Educated and advised customers on preventive measures to reduce pest infestations
Complied with safety guidelines and regulations with during pest control processes
Applied pesticides to inside and outside of structures utilizing company protocols
Applied chemical solutions on building surfaces to eliminate pests
Responded to customer inquiries and complaints regarding pest control services and solutions
Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation
Deployed physical baits, glue boards, and traps to catch and eliminate interior pests
Drove to customer residences and places of business to inspect for pests
Prepared reports and kept detailed records of pest control activities
Responded to customer phone calls and emails quickly to maximize service and improve retention rates
Completed required treatment documentation while on-site and returned paperwork to office for processing
Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources
Inspected commercial and residential buildings and structures for pest issues
Adhered to most stringent safety procedures when applying chemicals
Inspected equipment for proper functionality to effectively facilitate application
Succesfully conducted integrated pest management practices in residential, commercial and industrial settings
Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties
Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions
Coordinated with other departments and personnel to determine compliance of pest control standards and protocols
Utilized computer software to manage customer information and service scheduling

Termite Inspector TECHNICIAN

SOUTHEASTERN termite and pest control

06.2019 - 09.2020

VERIFY THAT JOB SPECIFICATIONS ARE APPROPRIATE FOR EACH WORK ORDER
PREPARING JOB SITE FOR TREATMENT
APPLYING ANTI-TERMITE TREATMENTS TO STRUCTURES ACCORDING TO SCHEDULE, SAFETY PROCEDURES AND LABEL INSTRUCTIONS
INTERACTING WITH CUSTOMERS AND EXPLAINING SERVICES PROVIDED
COMPLETING PRODUCTION FORMS DOCUMENTING SERVICES PROVIDED

Inventory Control/merchandiser

Gulf Distributing of Mobile

03.2019 - 06.2019

Audited and corrected discrepancies in inventory numbers.
Completed daily cycle counts to maintain accuracy of records.
Completed physical inventory counts each month.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
Verified incoming products and checked delivery totals to keep system records current and accurate.
Used equipment like forklifts and pallet jacks to move inventory.
Unloaded shipments, reviewed merchandise, and tracked paperwork.
Completed stock inventories to identify and address issues negatively impacting controls.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Developed and implemented inventory management strategies for improved stock flow.
Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Kept work areas neat, clean and free from debris.
Stocked shelves, racks and cases with new or transferred merchandise.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Followed orders precisely for correct items, sizes and quantities.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Greeted customers and directed to requested products.
Stocked designated items on shelves, end caps and displays.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Moved cardboard, plastic ties and other debris from unboxing to trash.
Labeled products, rotated stock and fronted merchandise for appealing display.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Interacted with guests in friendly and knowledgeable way.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Stocked shelves to match planogram images and instructions.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Reviewed order slips, picked products and staged merchandize to be shipped.
Safely and securely loaded items to prevent damage during transport.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Completed inventory accounts to keep records current and promote accurate ordering.
Stocked warehouse efficiently by comparing item numbers with storage locations.
Managed timely and effective replacement of damaged or missing products.
Recorded daily activities for inventory control.

Customer Service Associate

Lowe’s

12.2018 - 02.2019

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Responded to customer calls and emails to answer questions about products and services.
Provided training and support to new associates to help provide high-quality customer service.
Provided product and service recommendations to guide customers on products to meet varying needs.
Handled billing and payment issues following guidelines, resolving disputes properly.
Increased revenue by cross-selling and upselling products and services.
Delivered prompt service to prioritize customer needs.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Exhibited high energy and professionalism when dealing with clients and staff.
Investigated and resolved customer inquiries and complaints quickly.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Responded proactively and positively to rapid change.
Maintained up-to-date knowledge of product and service changes.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Police Officer 1

City of Spring Hill Police Department

08.2017 - 08.2018

Talked regularly with citizens to establish rapport and become familiar presence in area.
Investigated and reported crimes, accidents, offenses, and damage to property.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Secured crime scenes, gathered evidence, and questioned witnesses.
Answered emergency calls for help from citizens and business owners.
Patrolled assigned areas to prevent and detect roadway crimes.
Apprehended offenders and conducted interviews and interrogations.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Conducted preliminary investigations at scenes of major crimes.
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Enforced traffic laws and ordinances through visual observation and radar speed detection.
Gathered necessary information for court appearances and testified as witness under oath in court.
Supervised crowds at busy events to prevent injuries and property destruction.
Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Issued traffic citations and electronic tickets for violations of traffic laws.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Responded to emergency calls to provide assistance to citizens in need.
Recorded facts to prepare reports documenting incidents and activities.
Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Conducted searches of individuals, vehicles and premises.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Monitored crowded public areas and events to mitigate risk and promote safety.
Monitored criminal activity in community to identify suspicious activity.
Rendered aid to accident victims and other persons requiring first aid for physical injuries.
Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Monitored traffic violations, issuing citations as necessary.
Handled citation and traffic violation paperwork.
Assisted in special investigations and crime prevention programs.
Checked vehicle equipment for proper functioning prior to use.
Thoroughly analyzed criminal information and processed crime scenes.
Obtained information from arrested subjects to conduct debriefings.

Warehouse Manager

Carpet Direct

01.2016 - 08.2017

Cleaned and maintained warehouse in compliance with OSHA safety standards.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Developed and implemented policy and procedure updates to improve workflow and productivity.
Developed safety programs to protect workers and reduce injuries.
Developed comprehensive staff training program to improve employee performance and morale.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Coordinated driver dispatch to accomplish daily delivery requirements.
Developed and maintained knowledgeable and productive team of employees.
Created and enforced detailed organization processes to increase quality and service standards.
Conducted research to address shipping errors and packaging mistakes.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Organized records of vehicles, schedules and completed orders.
Collaborated with manufacturing and supply chain management.
Tracked production and quality control systems to proactively identify deficiencies.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Integrated warehouse operations with existing and new business processes.
Reviewed established business practices and improved processes to reduce expenses.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Promoted brand at industry events and through ongoing networking efforts.
Prospected for leads to build pipeline and convert to sales opportunities.

Behavioral Support Specialist

Tri Valley Developmental Services

10.2015 - 12.2015

Developed intervention support plans for residents to build behavioral skill capacity and preserve student access to instruction.
Utilized positive reinforcement to maximize desired behavior and educational outcomes.
Maintained accurate and confidential records of assigned residents.
Crafted Behavioral Intervention Plans for individual residents.
Planned and facilitated needs-based professional learning tools, resources and educational materials to enhance teaching skills.
Developed and maintained individualized skill-appropriate lesson plans.
Interpreted general objectives, laws, policies and procedures concerning Special Education program.
Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.

E4/Tank Gunner

US Army Active Duty

02.2009 - 04.2015

Operated and maintained $4,000,000 worth of heavy vehicles, serialized assets, weapons, machine guns, naval guns and artillery.
Coordinated daily operations for team of four personnel and established goals for training programs.
Mastered night and day combat techniques to protect against nuclear, biological and chemical weapons attacks.
Inspected assigned material valued in excess of $5,000,000 to support company operations.
Instructed squad members on proper use of weapons and equipment.
Executed directives from command center with necessary timeliness and efficiency.
Analyzed terrain to identify advantageous positions for operations.
Developed and implemented strategies to maximize squad efficiency.
Conducted safety briefings for squad members prior to missions.
Used modern communication systems to relay orders to squad members.
Coordinated with allied forces to achieve mission objectives.
Utilized advanced combat tactics to maintain safety during engagements.
Applied first aid to squad members at camps and on battlefield.
Established defensive positions during hostile engagements.
Guided night patrols to search for enemy forces.
Monitored and reported enemy activity to command center.
Identified enemy targets using advanced surveillance techniques.
Led soldiers through successful engagements with enemy forces.
Responsible for supervision and training of two soldiers as apart of four-man tank crew
Deployed to Afghanistan in 2011 with D co, 1-16 Infantry Battalion, 1st Brigade, 1st Infantry Division
Deployed as Infantry Team Leader
Awarded Combat Action Badge, Overseas Ribbon, Afghanistan Campaign Medal with 2 Campaign Stars.

E5/Supply Management Specialist

Alabama Air National Guard

06.2005 - 02.2009

Responsible for inventory, issuing, ordering, and maintenance of all equipment needed to run 232nd Combat Communications Squadron
Supervised and trained seven Airmen.
Deployed to Kuwait in 2008
Awarded Iraqi Campaign Medal
Documented physical supply chain processes such as workflows, cycle times, position responsibilities and system flows.
Assessed appropriate material handling equipment needs and staffing levels to load, unload, move or store materials.
Monitored forecasts and quotas to identify changes and determine effect on supply chain activities.
Planned and implemented supply chain optimization, route planning and warehouse slotting.
Kept detailed records, generated reports and developed presentations to help management understand logistics perspective.
Analyzed inventories to determine how to increase inventory turns, reduce waste and optimize customer service.
Developed requirements and standards for packaging, procurement and delivery.
Completed physical inventory counts each month.
Performed data entry and completed proper paperwork.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Monitored and adjusted inventory levels to meet customer needs and demands.
Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Completed stock inventories to identify and address issues negatively impacting controls.
Maintained and organized inventory receipts and processed changes to reduce process lags.
Organized and maintained correct inventory levels to drive highest turns possible on inventory.
Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades.

E3/Supply Management Specialist

US Air Force Active Duty

02.2003 - 06.2005

Documented physical supply chain processes such as workflows, cycle times, position responsibilities and system flows.
Assessed appropriate material handling equipment needs and staffing levels to load, unload, move or store materials.
Monitored forecasts and quotas to identify changes and determine effect on supply chain activities.
Planned and implemented supply chain optimization, route planning and warehouse slotting.
Kept detailed records, generated reports and developed presentations to help management understand logistics perspective.
Analyzed inventories to determine how to increase inventory turns, reduce waste and optimize customer service.
Developed requirements and standards for packaging, procurement and delivery.
Completed physical inventory counts each month.
Performed data entry and completed proper paperwork.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
Monitored and adjusted inventory levels to meet customer needs and demands.
Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up to date.
Completed stock inventories to identify and address issues negatively impacting controls.
Maintained and organized inventory receipts and processed changes to reduce process lags.
Organized and maintained correct inventory levels to drive highest turns possible on inventory.
Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades.

Summary

Overview

Work History

INDUSTRIAL PEST CONTROL TECHNICIAN

Termite Inspector TECHNICIAN

Inventory Control/merchandiser

Customer Service Associate

Police Officer 1

Warehouse Manager

Behavioral Support Specialist

E4/Tank Gunner

E5/Supply Management Specialist

E3/Supply Management Specialist

Education

associate's - psychology

bachelor's - electrical engineering

Skills

Volunteer Experience

Accomplishments

Affiliations

Golf, Shooting, Cooking

Timeline

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