John Miles
Statesville,NC
Summary
Decorated combat veteran. Dynamic auto mechanic with extensive experience at DCB Tire & Wheel and Accel Discount Tire. Recognized for enhancing vehicle performance through advanced diagnostic skills and exceptional customer service. Proven ability to follow all rules and regulations, lead teams, mentor junior mechanics, ensuring high-quality repairs and efficient workflows. Expertise in lift and suspensions, brake systems, preventive maintenance, drives, customer satisfaction and operational excellence.
Overview
15
15
years of professional experience
Work History
Auto Mechanic
Self-employeed
Statesville, NC
10.2025 - Current
- Implemented process improvements that enhanced efficiency in repair operations.
- Maintained a clean and organized workspace to promote safety and productivity standards.
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
Auto Mechanic
DCB Tire & Wheel
Sumter, SC
02.2021 - 07.2021
- Diagnosed and repaired vehicle systems, ensuring optimal performance and safety standards.
- Conducted routine maintenance services, enhancing vehicle reliability for customers.
- Utilized diagnostic tools to identify issues, improving accuracy in service delivery.
- Collaborated with team members to streamline workflows and reduce service times.
- Protected company reputation by consistently following ethical practices when performing all job duties.
- Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
- Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating .
- Exceeded quality standards by diligently inspecting completed repairs to ensure long-lasting results.
- Assisted less experienced mechanics in troubleshooting difficult problems, fostering teamwork across the shop floor.
- Updated job knowledge by participating in educational opportunities and reading technical publications.
- Utilized advanced diagnostic equipment to quickly identify issues, resulting in faster repair turnaround times for customers.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Auto Mechanic
Accel Discount Tire
Statesville, NC
09.2020 - 02.2021
- Diagnosed and repaired vehicle systems, ensuring optimal performance and safety standards.
- Conducted routine maintenance services, enhancing vehicle reliability for customers.
- Utilized diagnostic tools to identify issues, improving accuracy in service delivery.
- Collaborated with team members to streamline workflows and reduce service times.
- Provided exceptional customer service by explaining complex repairs in understandable terms.
- Mentored junior mechanics on best practices and troubleshooting techniques.
- Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
- Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
- Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
- Utilized advanced diagnostic equipment to quickly identify issues, resulting in faster repair turnaround times for customers.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Changed, rotated, and balanced tires on different types of vehicles.
Infantryman
US Army
Fort Campbell , KY
06.2011 - 09.2020
- Staff Sergeant (SSG) – Infantryman / Drill Sergeant
- Experienced military leader responsible for training, mentoring, and supervising soldiers in combat and garrison environments. Proven ability to lead teams under high-pressure conditions, execute complex missions, and develop personnel to achieve organizational objectives.
- Key Duties and Responsibilities:
- Led and supervised infantry squads and platoon-level operations in combat and training environments.
- Planned, coordinated, and executed tactical missions, security operations, and combat patrols.
- Managed personnel accountability, readiness, discipline, and welfare for assigned soldiers.
- Conducted training on weapons systems, tactical operations, land navigation, physical fitness, and combat readiness.
- Served in a combat deployment, demonstrating leadership, decision-making, and adaptability in hostile environments.
- Assessed operational risks and implemented mitigation measures to ensure mission success and troop safety.
- Maintained and accounted for equipment, vehicles, weapons, and sensitive items valued at millions of dollars.
- Evaluated soldier performance and provided counseling, mentorship, and professional development.
- As a Drill Sergeant, trained and transformed civilian recruits into disciplined, capable soldiers.
- Enforced military standards, policies, and procedures while maintaining a professional training environment.
- Developed and delivered instruction to large groups, ensuring compliance with training requirements and safety standards.
- Built cohesive, high-performing teams through leadership, motivation, and accountability.
- Transferable Skills
- Leadership and Team Management
- Personnel Development and Mentorship
- Training and Instruction
- Risk Management
- Crisis Response and Decision-Making
- Operations Planning and Execution
- Conflict Resolution
- Accountability and Resource Management
- Public Speaking and Presentation
- Adaptability Under Pressure
Education
High School Diploma -
North Iredell High School
Olin, NC06.2011
Skills
- Fluid exchanges
- Preventive Maintenance
- Brake systems
- Axle repairs
- Filter replacements
- Bearing replacement
- Tire rotation
- Suspension systems
- Clutch repairs
- Service scheduling
- Maintenance scheduling
- Component replacement
- Vehicle maintenance
- Engine oil changes
- Preventative maintenance
- Hand and power tools
Timeline
Auto Mechanic
Self-employeed
10.2025 - Current
Auto Mechanic
DCB Tire & Wheel
02.2021 - 07.2021
Auto Mechanic
Accel Discount Tire
09.2020 - 02.2021
Infantryman
US Army
06.2011 - 09.2020
High School Diploma -
North Iredell High School