Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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John Miller

GREENSBURG,PA

Summary

Dynamic business owner with a proven track record at Allegheny Art Glass.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 40+ years of experience. Highly effective and comfortable working with people at all levels in an organization.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Highly motivated and experienced with a passion for entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

43
43
years of professional experience

Work History

Owner

Allegheny Art Glass
04.1982 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Specialized in custom designed ecclesiastical,commerical and residential stained, etched and beveled glass.
  • Multiple Retail locations
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Bachelor of Science - Business Administration

University of Pittsburgh
Pittsburgh, PA

Skills

  • Social media control
  • Marketing tactics
  • Staff hiring
  • Sales leadership
  • Sales oversight
  • Financial planning
  • Staffing oversight
  • Vendor relationship management
  • Coaching and mentoring

Affiliations

  • Private Pilot, FAASTeam, North American Trainer Association Safety Officer, Pittsburgh Flying Club VP, Safety Officer, Maintenance Officer

Timeline

Owner

Allegheny Art Glass
04.1982 - Current

Bachelor of Science - Business Administration

University of Pittsburgh
John Miller