Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Mira

Orlando,FL

Summary

Certified Mercedes Benz Automotive Technician and MB Drive school graduate seeking a full-time position within an organization that will allow me to use a variety of my eclectic skills at once . Motivated to learn, outgoing, and driven to succeed. Customer satisfaction and positive customer service results have been a priority throughout my working career. Extensive experience in sales, customer service, and technical support, with strong communication skills.

Overview

31
31
years of professional experience

Work History

Executive Assistant

Music Management
03.2023 - Current
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Improved office efficiency by implementing new filing systems and document management processes.

Automotive Technician

Mercedes Benz of Orlando
03.2022 - 03.2023
  • Flat rate automotive technician
  • Perform diagnostics, service and repair, and document work
  • Mostly repair Mercedes but some+mes other makes and models
  • Liaison for at-home services such as recalls or road side service.

Executive Consultant

Vacation Innovations
07.2016 - 12.2019
  • Assisted timeshare owners in marke+ng and advertising units on the online market, utilizing inbound and outbound sales calls.

Delivery Driver

DoorDash
07.2013 - 07.2016
  • Performed duties including pre-delivery vehicle prepara+on, learning the delivery geographical area, checking orders for quality and accuracy, following proper delivery procedures, and providing quality customer service through positive and professional interac+on with customers in person or by phone.

Automotive Sales Consultant

Kelley Nissan of Lynnfield
06.2015 - 04.2016
  • Build rapport with potential buyers and assist those customers with the purchase of new and used vehicles.

Warehouse, Delivery Driver

The Granite Group
07.2013 - 07.2015
  • Accurately pick customer orders for both retail and commercial clients
  • Operated fork lift to stack showers, tubs, water heaters and other large plumbing fixtures
  • Responsible for running small deliveries with company pickup truck.

Account Manager

Robert Reynolds Landscaping
06.2012 - 07.2013
  • Provided account management for new and existing customers
  • Delivered excellent customer service for any lawn and landscaping needs.

Homeschool Teacher

Self Employed
03.2010 - 06.2012
  • Taught 3 children of mul+ple grade levels
  • Prepared lesson plans
  • Prepared and graded exams
  • Ensured a fun, but educa+onal experience.

Vacation Sales Representative

Wyndham Vacation Ownership
07.2009 - 03.2010
  • Sold vacation packages to timeshare owners from a call center.
  • Promoted to Midnight Shift for top performers

Independent Insurance Agent

Self Employed
02.2002 - 07.2009
  • Managed and owned a small insurance agency, with representative employees throughout the United States.
  • Sold Insurance products in 13 states.

Sales Manager

Mountain Peak Water
11.2002 - 12.2005
  • Trained and managed a team of 30 sales representatives for the purpose of door-to-door sales of whole house water filtration systems.

Assistant Store Manager

Gateway Computers
10.1997 - 02.2002
  • Started in retail sales, promoted to management position within 6 months
  • Held positions in marketing and outside B2B sales
  • Met quotas and exceeded at all levels, ensuring top-of-the-region status for the store.

Sales Lead

Electronics Department for Service Merchandise
11.1992 - 10.1997
  • Lead retail sales of electronics and computers
  • Assisted in seasonal store setup and overnight warehouse toy stocking.

DraTsman Co/Op

Nova Biomedical
11.1992 - 10.1997
  • Cooperative position during high school, working in the Computer Aided Drafting & Design department
  • Corrected design plans and transferred blueprints to CADD files.
  • Was offered full-time position after high school but declined for full-time classes at Middlesex Community College

Education

Network Systems Admin

ITT Technical Institute

Aviation Mechanics

Aviation Institute of Maintenance
Casselberry, FL

Drafting - CADD Program

Middlesex Community College
Lowell, MA

Diploma -

Greater Lowell Technical High School
Tyngsborough, MA

Occupational Associates Degree - Automotive Technology

Universal Technical Institute
Orlando, FL
06.2021

Skills

  • Versatility
  • Problem Solving
  • Analytical Thinking
  • Learn & Perform Complex Tasks
  • Adaptability & Flexibility
  • Capacity to quickly adopt new technology
  • Attention to Detail
  • Written and Verbal Communication Skills
  • Intermediate Diagnostics Training
  • Sales & Marketing
  • Active/Trained Listener
  • Customer Service
  • Meeting Planning
  • Travel Administration
  • Invoice Processing
  • Database Management
  • Executive Support

Timeline

Executive Assistant

Music Management
03.2023 - Current

Automotive Technician

Mercedes Benz of Orlando
03.2022 - 03.2023

Executive Consultant

Vacation Innovations
07.2016 - 12.2019

Automotive Sales Consultant

Kelley Nissan of Lynnfield
06.2015 - 04.2016

Delivery Driver

DoorDash
07.2013 - 07.2016

Warehouse, Delivery Driver

The Granite Group
07.2013 - 07.2015

Account Manager

Robert Reynolds Landscaping
06.2012 - 07.2013

Homeschool Teacher

Self Employed
03.2010 - 06.2012

Vacation Sales Representative

Wyndham Vacation Ownership
07.2009 - 03.2010

Sales Manager

Mountain Peak Water
11.2002 - 12.2005

Independent Insurance Agent

Self Employed
02.2002 - 07.2009

Assistant Store Manager

Gateway Computers
10.1997 - 02.2002

Sales Lead

Electronics Department for Service Merchandise
11.1992 - 10.1997

DraTsman Co/Op

Nova Biomedical
11.1992 - 10.1997

Network Systems Admin

ITT Technical Institute

Aviation Mechanics

Aviation Institute of Maintenance

Drafting - CADD Program

Middlesex Community College

Diploma -

Greater Lowell Technical High School

Occupational Associates Degree - Automotive Technology

Universal Technical Institute

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John Mira