Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline

JOHN MISINA

CLIFTON HEIGHTS

Summary

Asset Protection Specialist with over 22 years of experience in incident investigation and customer relationship management, skilled in loss prevention and surveillance monitoring. Demonstrates an exceptional ability to enhance operational efficiency through advanced data analysis and collaborate with team members. Dedicated to fostering a positive work environment and motivated by leveraging strong problem-solving skills and attention to detail.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Asset Protection Specialist Supervisor

Home Depot
04.2014 - 09.2025
  • District Trainer
  • Investigated theft and accident incidents and created detailed reports for management.
  • Maintained positive relationships with store leaders and associates.
  • Taught inventory shrinkage and loss prevention techniques.
  • Made plans to fix discrepancies found during audits and data research.
  • Improved customer satisfaction by resolving issues.
  • Collaborated with store leaders to lower shrinkage.
  • Conducted investigations and interviews.
  • Reviewed merchandise theft and cash shortage reports.
  • Pulled cash shortage report and reviewed CCTV footage.
  • Organized and labeled new merchandise.
  • Monitored trailer for theft and suspicious activity.
  • Conducted audits and inspections.
  • Maintained Outlook Calendar for scheduling.
  • Used Microsoft Tools for identifying theft opportunities.
  • Strategically made management decisions.
  • Put back $300,000 back on the bottom line.
  • Wicklander certified

Loss Perevntion Supervisor

Sears Roebuck
03.2009 - 04.2014
  • Exceeded company expectations in external theft and internal theft
  • Monitored security systems to prevent theft and ensure safety protocols.
  • Conducted risk assessments to identify vulnerabilities in store operations.
  • Collaborated with law enforcement on investigations related to loss prevention.
  • Trained new team members on asset protection policies and procedures.
  • Utilized data analysis tools to identify trends in theft activity, enabling proactive measures to be taken against potential threats.
  • Conducted routine MS audits.
  • Reviewed cash over shorts for potential internal theft.
  • Monitored trailer for LP Associates.
  • Conducted audits and inspections.
  • Organized and labeled new merchandise.
  • Monitored surveillance systems.
  • Stranded 1 per 40 hours worked.
  • Compared bill landing to what physically is there.
  • Conducted Alarm test 1 a quarter.
  • Comfortable on using CCTV systems.
  • Wicklander Certified for conducting internal theft interrogation

Trainer for theft and saftey .

Asset Protection Officer

Sports Authority
06.2008 - 06.2009
  • Monitored surveillance systems to detect theft and suspicious activities.
  • Maintained detailed records of inspections, audits, and outcomes.
  • Organized and labeled new merchandise.
  • Monitored trailer for theft and suspicious activity.
  • Conducted audits and inspections.
  • Coming and going out the Pencilly.
  • Making sure the merchandise is going to the new store and making sure the merchandise is not damaged in the right truck.

Loss Prevention

Strawbridge's
03.2003 - 03.2008
  • Conducted routine MS audits.
  • Reviewed cash over shorts for potential internal theft.
  • Monitored trailer for LP Associates.
  • Conducted audits and inspections.
  • Organized and labeled new merchandise.
  • Monitored surveillance systems.
  • Comfortable on using CCTV systems.
  • Wicklander Certified for conducting internal theft interrogation.
  • Increased employee awareness of loss prevention through comprehensive training programs and workshops.
  • external and internal
  • Boosted store profitability with efficient scheduling, cost control measures, and loss prevention strategies.
  • Collaborated with cross-functional teams such as visual merchandisers and loss prevention specialists.

Education

High School Diploma -

Aberham Lincoln High School , Philadelphia
06-2003

Skills

  • Incident Investigation (Expert)
  • Surveillance Monitoring (Expert)
  • Loss Prevention (Expert)
  • Data Analysis (Experienced)
  • Report Writing (Experienced)
  • Customer Relationship Management (Expert)
  • Conflict Resolution (Expert)
  • Team Training (Expert)
  • Critical Thinking (Expert)
  • Attention To Detail (Expert)
  • Customer Service (Expert)
  • Effective Communication (Expert)
  • Relationship Building (Expert)
  • Transaction Monitoring (Experienced)
  • Suspicious Activity Reporting (Expert)
  • Time Management (Expert)
  • Calendar Management (Expert)
  • Humility (Expert)
  • District Integrity
  • Video monitoring
  • Internal audits
  • Physical security
  • Incident reporting
  • Investigation techniques
  • Crisis management
  • Risk management
  • Detail-oriented
  • Loss prevention experience
  • Report writing
  • Interrogation and interviewing
  • Shoplifter apprehension
  • Physical detention of suspects
  • Credit card & check fraud
  • Teamwork
  • CCTV tracking
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Internal investigations
  • Organizational skills
  • Team leadership
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Professional ethics
  • Relationship building
  • Task prioritization
  • Self motivation
  • Interpersonal skills
  • Conflict resolution
  • Goal setting
  • Risk assessment
  • Interpersonal communication
  • Theft prevention
  • Time management abilities
  • Retail operations
  • Data analysis
  • Legal compliance
  • Inventory auditing

Certification

Wicklander interrogation techniques.

Languages

Advanced | Diploma in Advanced French

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Asset Protection Specialist Supervisor - Home Depot
04.2014 - 09.2025
Loss Perevntion Supervisor - Sears Roebuck
03.2009 - 04.2014
Asset Protection Officer - Sports Authority
06.2008 - 06.2009
Loss Prevention - Strawbridge's
03.2003 - 03.2008
Aberham Lincoln High School - High School Diploma,
JOHN MISINA