JOHN M. MARCANO DOMÍNGUEZ
Claro Puerto Rico
Juncos,Puerto Rico
Summary
Professional engineer and passionate for technology prepared for this role. Expertise in problem-solving, system optimization, and project management. Strong focus on team collaboration and achieving results. Reliable and adaptable with skills in CAD, Multisim, Python and CC++ programs. Process improvement, and technical analysis. Known for effective communication and innovative solutions. Able to handle multiple task with minimum supervision. Computer domain programs: Windows, Excel, Power Point and Microsoft Word. Committed to leveraging skills to drive impactful and efficient solutions in engineering projects.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
TECN INST MANT EQ TRANSM SE 1
Claro PRTC
12.2024 - Current
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Enhanced user experience on club projects, applying user feedback to design improvements.
- Strengthened community ties, partnering with local businesses for tech workshops.
- I work with fiber optics, ensuring that all remote sites and servers are operating correctly through continuous monitoring. Additionally, I manage and maintain telecommunications services, including telephony systems.
- I provide services to all Claro customers, always prioritizing customer satisfaction and ensuring that their needs come first.
- Over the past months, my team and I have made a significant positive impact on our customers. Through our efforts, we have successfully improved the quality of service provided to all clients, achieving a customer satisfaction rate of 53.02%.
Warehouse Worker
FERGUSON INDUSTRIES
05.2021 - 12.2024
- Lift truck handling, do inventory, dispatch parts, saved of merchandise all through the operating Maximo System.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [45-50 lbs] pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Education
Bachelor's Degree - ELECTRIC ENGINEERING
UNIVERSIDAD ANA G. MENDEZ RECINTO DE GURABO
PUERTO RICO 08.2020 - 06.2024
ASSOCIATE DEGREE - ELECTRONIC ENGINEERING
UNIVERSIDAD ANA G. MENDEZ RECINTO DE GURABO
Puerto Rico 01.2017 - 05.2020
Skills
- Teamwork Oriented
- Strong Knowledge in 5S
- Very responsible and organized
- Engage in team projects
- Excellent ability to work under pressure
- Practice active listening
- Quick learning capabilities
- OSHA certification
- Knowledge on electronic circuits and software for creating schematic's
- Web designer
- Good documentations practices
- Circuit Design
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
TECN INST MANT EQ TRANSM SE 1
Claro PRTC
12.2024 - Current
Warehouse Worker
FERGUSON INDUSTRIES
05.2021 - 12.2024
Bachelor's Degree - ELECTRIC ENGINEERING
UNIVERSIDAD ANA G. MENDEZ RECINTO DE GURABO
08.2020 - 06.2024
ASSOCIATE DEGREE - ELECTRONIC ENGINEERING
UNIVERSIDAD ANA G. MENDEZ RECINTO DE GURABO
01.2017 - 05.2020
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