Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
Generic
John Monino

John Monino

Wheaton,Illinois

Summary

Dynamic leader with a proven track record at Milton Township and Infinity Realty Inc., adept in Operations Management and fostering Employee Motivation. Excelled in driving revenue growth, enhancing productivity through strategic planning, and cultivating strong partnerships. Achieved significant improvements in customer satisfaction and team productivity by leveraging business development and negotiation skills. Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards. Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals. Forward-thinking Operations Specialist bringing 32 years of expertise in Business and Government sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Microsoft and Quickbooks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Supervisor

Milton Township
05.2019 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Improved community satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Conducted and completed all F.O.I.A. responses in an timely and effective manner.
  • Facilitated seamless communication through all 9 municipalities and created intergovernmental agreements, ensuring that all communities were aligned with Township goals.
  • Negotiated with 29 Diffrent fourtune 500 Partners to secure cost-effective contracts, resulting in significant budget savings.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Developed effective improvement plans in alignment with goals and specifications.

President / Owner

Infinity Realty Inc. / ReMax Premire
10.2008 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
  • Adopted cutting-edge technologies to improve productivity levels within the organization.
  • Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
  • Supported project management team for optimal performance.

Broker Owner

Expect Realty
06.2005 - 09.2008
  • Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
  • Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.
  • Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
  • Conducted research to answer questions and handle issues using multiple systems and resources.
  • Recorded supporting documentation for phone calls and written correspondence.
  • Maintained up-to-date knowledge of industry trends, ensuring that clients received the most accurate information to make informed decisions about their investments.
  • Educated clients on various investment options, empowering them to make informed decisions about their financial futures.
  • Prepared contracts and related documentation according to strict standards.
  • Completed training programs to remain updated and further develop proficiency of important industry information.
  • Strengthened client trust and retention, conducting personalized portfolio reviews and adjustments in response to market changes.

Broker Sales Representative

Prudential Old English Realty
09.1994 - 05.2005
  • Boosted client satisfaction by providing tailored investment advice and promptly addressing concerns.
  • Enhanced client relationships by conducting regular follow-ups and providing personalized financial solutions.
  • Educated clients on various investment options, empowering them to make well-informed decisions about their finances.
  • Increased sales revenue by identifying prospective customers and presenting compelling product offerings.
  • Developed comprehensive client profiles to better understand their financial goals and provide targeted support accordingly.
  • Negotiated favorable terms for clients during transactions, securing advantageous deals and fostering long-term loyalty.
  • Conducted thorough research on potential investments, enabling informed decision-making for clients'' benefit.
  • Arranged for inspections and surveys of sold properties.
  • Recorded supporting documentation for phone calls and written correspondence.
  • Networked to identify potential new clients and expand geographic territories.
  • Created and implemented strategic trading approaches.
  • Worked with clients and finance companies to find optimal solutions for financing.
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
  • Discussed financial options with clients and provided informed suggestions.

Education

Associate of Science - Business Administration

Milwaukee Area Technical College
Milwaukee, WI

High School Diploma -

Muskego High
Muskego, WI
06-1990

Skills

  • Business Developmentent
  • Decision-Making
  • Idea Development and Brainstorming
  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Processes and procedures
  • Operations Management
  • Project Management
  • Policy Enforcement
  • Negotiation
  • Business Administration

Accomplishments

  • Supervised team of 19 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Excellent by completing Government Decennial committee on efficiency report for the State of Illinois with accuracy.
  • Resolved product issue through Government testing.
  • LIHEAP - Low Income Home Energy Assistance Program headed up this program with the Seniors and Veterans throughout the Township
  • Grew a Food Pantry from 3 servicing Partners to 29 Servicing Partners throughout Norther Illinois
  • Built a Seniors Program with Meals, Benefit Access, Ride DuPage Programs, Meals on Wheels, Senior Health Insurance Programs (SHIP) Exercise Classes, Holiday Parties,
  • Secretary of State Sticker and Handicapped Plaques program directly in the township.
  • Lending Closet Program, for everyone Free use to the community Wheelchairs, Walkers, Canes, Shower Caddies
  • Built a Township Mosquito Management Program with CLARKE MOSQUITO

Affiliations

  • Wheaton Chamber of Commerce Board Director
  • Wheaton Lions Club
  • Wheaton Rotary
  • Glen Ellyn Chamber of Commerce
  • DuPage Community Emergency Response Team
  • B.R. RYALL Y.M.C.A.
  • Carol Stream Chamber of Commerce
  • Lombard Chamber of Commerce

Certification

Life Skills Teacher for DuPage County Sheriff James Mendrick to incarcerated

  • IL Driver's License
  • First Aid Certification
  • Advanced Cardiac Life Support Certification (ACLS)
  • CPR/AED Certification

Interests

  • Volunteer Work
  • Volunteering at community kitchens and food-related charities
  • Outdoor Recreation
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Volunteer Travel
  • Fundraising Events
  • Swimming
  • Kayaking
  • Hiking
  • Volunteering at local animal shelters and rescue organizations
  • Animal Care
  • Acting and Theater
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Community Cleanup
  • Youth Development Programs
  • Participating in cooking contests and challenges to showcase culinary skills and creativity
  • Strategy Games
  • Homelessness Outreach
  • Personal Development and Self-Improvement
  • Creative Writing
  • Music (Drummer)

Timeline

Supervisor

Milton Township
05.2019 - Current

President / Owner

Infinity Realty Inc. / ReMax Premire
10.2008 - Current

Broker Owner

Expect Realty
06.2005 - 09.2008

Broker Sales Representative

Prudential Old English Realty
09.1994 - 05.2005

Associate of Science - Business Administration

Milwaukee Area Technical College

High School Diploma -

Muskego High

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John Monino